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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to search for book. I liked knowing the condition of the used book I wanted to purchase.
Coupon codes are somewhat deceptive since they change from one purchase amount to another. Coupon code "Trick" is appropriately named. Buyer should only have to enter a code and as the purchase total increases, the discount should be adjusted accordingly.
Easy to figure out how to order the books I wanted.
Great prices. Finding books that no one else can do.
Tremendous choice of books in all price ranges. I always received what was promised.
I had to TWICE uncheck the box that said I wanted to receive marketing emails. That's very sneaky. You shouldn't ask it more than once, or default to "yes" after a person has already de-selected that option.
Thank you so much. So glad you partner with library "Friends" collections.
My experience was just fine. I searched Frank T. Lyman for books on how to teach thinking.
Quick, easy and clear process. Very affordable as well. Thank You!
It was great that I was able to search up many of the books that I need for my course this spring. S/H and taxes added quite a bit more to the price, but I understand that independent/used book sellers have to make money somewhere. It was still cheaper than if I bought them through my school's book website.
Very easy to use so far. Expectantly awaiting the arrival of my book.
I have been wanting to complete my collection for years but the prices were to high until I found your site. THANKS SO MUCH!
When I started this transaction the books were listed for $10.00 each. I placed them in the shopping cart and when I was placing the order I had forgotten my password. I followed the procedures to change the password but when I went back to the page the $10.00 books were no longer in my cart.
I ended up paying more for the books than I opted for.
Easy to navigate site, good experience with sellers.
You have a great platform. I would like to read more details of the books viewed to ascertain that they full fill what I am looking for.
A little expensive in the shipping but other than that very nice
Found the book I wanted for great price and condition.
Shopping on Alibris website has always been "quick and easy" nothing complicated at all!
Alibris I so want to let you know I continue to be a very satisfied customer. I don't purchase books as often as I might have in the past but when I do, I think of you! Hmm, that sounds like a pretty good rhyme to me, keep up the good work!
For my needs, I have always been very satisfied with Alibris' extensive book availabity, affordability and quaility. I plan on being a return customer for the long term!
Nice selection of books. Payment process is easy to navigate.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.