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AlibrisReviews 107,081

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
921
value
10,955
shipping
10,945
quality
10,939
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
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One of the more navigable sites around! Easily updated my info.

Date of experience: February 2, 2022
Georgia
1 review
0 helpful votes
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Too many security checks
February 2, 2022
Updated review

Too many security checks. I've bought for years, and my name and password should be enough.

Date of experience: February 2, 2022

I tried three (3) times and 3 passwords with no go
March 6, 2021
Previous review

I tried three (3) times and 3 passwords with no go. Then this one that worked the second time DID work and was the FIRST ONE USED!

Date of experience: March 6, 2021
Nevada
1 review
0 helpful votes
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Great service
February 2, 2022

Great service. Your books are in good shape. Thanks for your service.

Date of experience: February 2, 2022
Washington
1 review
0 helpful votes
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The book I was searching for was readily available and easy to locate.

Date of experience: February 2, 2022
Florida
1 review
0 helpful votes
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Your site could not locate one book when I typed it in. Then I happened to scroll down and it was in new books. Should have shown up on my search. Also repeat buyers like me should be offered a coupon.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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You offered me a $10 discount but did not show a place to paste the code LIGHT. I require a refund of $10 for this purchase!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2022
Virginia
2 reviews
0 helpful votes
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Great way to connect readers and books through local...
February 2, 2022
Updated review

Great way to connect readers and books through local shops around the world. Thanks!

Date of experience: February 2, 2022

Great books, great price, fast shipping!
August 24, 2021
Previous review

Great books, great price, fast shipping!

Date of experience: August 24, 2021
Kansas
1 review
0 helpful votes
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Tax and shipping r way too high
March 4, 2022

Tax and shipping r way too high. Website is slow and performs badly.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2022
California
1 review
0 helpful votes
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Easy & efficient check out method for a guest, thank you!

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
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In my checkout, the shipping was 4, and it became 8 after purchase. I couldn't find a place to add a coupon code, and it wasn't clear that continuing to the next page would complete the purchase, so I was stuck with no way to check the shipping options to see what went wrong. I love this site, but I think will stick to ordering by laptop rather than phone.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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Easy and smooth first time purchase, hopefully until I get the items. Thank you.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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Thank you
February 2, 2022

Thank you. The wed site was clear and identified the item i purchased.

Date of experience: February 2, 2022
California
2 reviews
0 helpful votes
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I liked the shopping experience
February 1, 2022

I liked the shopping experience. I did not enjoy the 10 letter required response to this section.

Date of experience: February 1, 2022
Maryland
1 review
0 helpful votes
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The lines of type could be easier to read if they were less cluttered together and separated by boxes or color or something. Otherwise, I liked the site and service.
Thank you

Date of experience: February 1, 2022
Colorado
1 review
0 helpful votes
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I am a new Alibris customer and it was very easy and you had an amazing selection of movies. I cannot form a final opinion until I receive the movies I ordered and confirm their quality and shipping efficiency.

Date of experience: February 1, 2022
Washington
1 review
0 helpful votes
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Supposed to get $1 off
March 3, 2022

Supposed to get $1 off. Not.
Caphtya didn't work. Repeatedly.
Supposed to get Capital $2.50 off. Not

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Virginia
1 review
0 helpful votes
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Ali dis is my go to place for used and hard to find books. Sellers have always been courteous and protect their books as if they were their children

Date of experience: February 1, 2022
Oregon
1 review
0 helpful votes
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Great!
February 1, 2022
Updated review

Great! Books are in beautiful condition and great selection

Date of experience: February 1, 2022

Alway good
November 7, 2021
Previous review

Alway good. One problem with quality awhile back but you quickly fixed it…
Thank you

Date of experience: November 7, 2021
Arizona
1 review
0 helpful votes
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Buying a book has never been easier
February 1, 2022

Buying a book has never been easier. Alibris offered the best price on a used book. I am very pleased so far.

Date of experience: February 1, 2022
Utah
1 review
0 helpful votes
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Quick and easy
February 1, 2022

Quick and easy. Lots of seekers with different prices to choose from.

Date of experience: February 1, 2022