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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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One of the more navigable sites around! Easily updated my info.
Too many security checks. I've bought for years, and my name and password should be enough.
I tried three (3) times and 3 passwords with no go. Then this one that worked the second time DID work and was the FIRST ONE USED!
The book I was searching for was readily available and easy to locate.
Your site could not locate one book when I typed it in. Then I happened to scroll down and it was in new books. Should have shown up on my search. Also repeat buyers like me should be offered a coupon.
You offered me a $10 discount but did not show a place to paste the code LIGHT. I require a refund of $10 for this purchase!
Great way to connect readers and books through local shops around the world. Thanks!
Great books, great price, fast shipping!
Tax and shipping r way too high. Website is slow and performs badly.
Easy & efficient check out method for a guest, thank you!
In my checkout, the shipping was 4, and it became 8 after purchase. I couldn't find a place to add a coupon code, and it wasn't clear that continuing to the next page would complete the purchase, so I was stuck with no way to check the shipping options to see what went wrong. I love this site, but I think will stick to ordering by laptop rather than phone.
Easy and smooth first time purchase, hopefully until I get the items. Thank you.
I liked the shopping experience. I did not enjoy the 10 letter required response to this section.
The lines of type could be easier to read if they were less cluttered together and separated by boxes or color or something. Otherwise, I liked the site and service.
Thank you
I am a new Alibris customer and it was very easy and you had an amazing selection of movies. I cannot form a final opinion until I receive the movies I ordered and confirm their quality and shipping efficiency.
Supposed to get $1 off. Not.
Caphtya didn't work. Repeatedly.
Supposed to get Capital $2.50 off. Not
Ali dis is my go to place for used and hard to find books. Sellers have always been courteous and protect their books as if they were their children
Alway good. One problem with quality awhile back but you quickly fixed it…
Thank you
Buying a book has never been easier. Alibris offered the best price on a used book. I am very pleased so far.
Quick and easy. Lots of seekers with different prices to choose from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.