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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have shopped from Alibris for years - never any complaints. I am always very happy with what I find on here and for such great prices!
I have never had a bad experience! I adore Alibris! You guys are much cheaper than Amazon - whenever I buy books, I always compare Amazon prices to your prices and you guys win out every single time.
I shop here for most of the books I get because of the service and the price
Easy to use. Good information about what edition it was.
Took two hours to correctly enter information. Page kept disappearing before finish.
I have been using Alibris a few years and have had no trouble. Prices are decent, postage is good and descriptions of books are right on.
Alibris is my favorite book website and I always choose them over places like Amazon.
Online found what I wanted and now to wait for my order
I found what I was looking for, and maybe didn't see any filters. I was mostly looking for antique copies, although I ended up purchasing reprints.
I like purchasing books from you, and have had very [positive experiences in the past. I have had some problems recently, but you have been very good about issuing refunds when the sellers said the items were unavailable and when some got lost by the post office (not your fault), so I'm still willing to order from you. I hope I get these with no problems.
Ordered an item on Nov 26, due to arrive before Christmas. I got notified TODAY (Jan 10) that it is no longer available and I will be issued a refund. This is NOT the excellent service you have always given me in the past.
Had what I was looking for. Great price, reasonable shipping
Very few books I have not been able to find here. Pleased with my purchases.
Found an out of print classic at a reasonable price!
I like the fact that I can support a variety of used bookstores and avoid Amazon. The website is generally easy to use. I prefer buying hardbacks when I can, but they can be hard to find. I've had good luck using Alibris.
I came to Alibris first years ago. Nice to have my name and card remembered.
I love that I can find used books that are in great shape for a great price. Keep up the good work!
I checked Amazon and they did not have these books, but your site id!
Quick checkout, and like the fact you could check out as a regular user or guest. Would buy more from Alibris (vs. That other online store) if they had more of the books I was looking for.
I love this site. I couldn't find a hardcover anywhere else. The site is easy to use and the sellers are great.
The site is a bit outdated and confusing input for coupons
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.