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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good quality books with good pricing and good service. Solid.
Alibris has always (thus far) had good prices and excellent shipping. I rarely have any problems with quality. I definitely recommend Alibris whenever I can!
Awesome prices, awesome shipping, and awesome books!
Easy and efficient, so far. I'll know more when I get the book
It was easy to make this purchase. Add to that the discount I received and it was an overall good experience.
So thrilled to see that you have a copy of Jake Swamp's book. Thanks for making the website so easy to use!
Not good, I tried earlier but thE System froze, and now I can't access the less expensive copy that I was trying to order, it disappeared.
This site was easy to use and purchase what I needed
Money saving cart that qualified for free shipping was confusing during checkout when estimated shipping was added back in, but then changed to free shipping at the final review of checkout. I almost abandoned the cart but decided to proceed to review and cancel there if the shipping charge persisted.
Nice selection of books at competitive prices.
Quick and easy to find what I wanted within seconds and good prices.
Always items as described with fast on-time shipping.
I am comfortable with our web page and hope you do not change. So many web sites think they have to change--"improve"--their presentation for what ever reason. Please leave it as is.
The book I was looking for was easily found with a seller nearby
I love your selection of used quality books and have been very satisfied with my previous orders. Shipping was easy to track and my books were in great condition. My only complaint is the cost of shipping. I cringe because the price of shipping is approximately three times more than the books that I bought. I realize that you do provide free shipping on certain books, but unfortunately I have not found any of the marked books to interest me at this time. If your shipping price were more affordable, I would definitely give you all five stars.
Excellent prices except for shipping. Shipping costs me 75% more than the books. Not nice.
So many books i would love to own, but shipping is costly
Why is shipping always $4
Would be ever so nice to get free shipping at least once.
It stated that shipping starts at 2.99 but that was given as an option.
I love shopping at Alibris. Has 99% of the books I want and gives me options at good prices.
Easy ordering format. Have ordered before & delivery was fast & book was in good condition. Trust this site
Ask me in three weeks, the anticipated delivery time.
I use this site to get all my books. It's fast and almost always accurate on sending the right orders. The prices seem to have gone up dramatically but some books are impossible to find in other stores, so it's worth it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.