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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping has gotten a bit steep. Who is charging what?
I had to reset my password (That is such a bother to me, but I guess that is part of the modern way.)
I have almost always received the movie I expected.
So far, this was quick and easy. The site showed me exactly the book I wanted.
After signing up and making an account it was easy - although I do like talking to people!
Experience great except I could not benefit of my coupon
May be it is my fault not knowing how to navigate thanks
You guys are great! Good experience shopping with you!
Site was easy to navigate. Prices were very good. Check out was easy. I LOVE that you offer PayPal.
Great it was easy to process, hope delivery will be soon
Shipping charges are high when I am buying two books from the same vendor
Ordering was easy as putting your credit card information. Let's wait to see how long the book takes to get to me before anymore feedback
Very easy to use. Excellent customer service! Will definitely use Alibris again.
Quick and easy purchase. Thank you. Looking forward to my new book.
Good, except that I don't like that the site saves my credit card without asking my permission.
I was not able to use free shipping plus $20 off sent in email.
Thanks for having an alternative to Amazon. The search works well, there are lots of choices and I like the idea of supporting independent bookseller around the country.
I like that cheaper options were available at checkout
Alibris has all the books! I've been using them for years, lowest prices on the internet and great selection.
I love your process. You are my go to place to order books.
Was really easy to do. Found what i was looking for fast and easy
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.