Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 106,833

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow P. B.
Unfollow P. B.
Share Review
Report Review

Found the book quickly and no issues putting in my order.

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
Follow Rita Q.
Unfollow Rita Q.
Share Review
Report Review

I just hope that the book is in decent condition giving how cheap it is.

Date of experience: March 4, 2022
Arizona
2 reviews
10 helpful votes
Follow Carol C.
Unfollow Carol C.
Share Review
Report Review

Simple to use search, nice selection of copies. Great prices and I like seeing the shipping costs up front.

Date of experience: March 4, 2022
Maryland
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

It's been easy to order books through Alibris. Good communication. Thank you.

Date of experience: March 4, 2022
Ohio
2 reviews
0 helpful votes
Follow Angela A.
Unfollow Angela A.
Share Review
Report Review

Always easy to find the books I want. I like that I get to choose where I want them to come from. Shipping is always reliable. Love using Alibris for my book shopping!

Date of experience: March 4, 2022
Mississippi
1 review
0 helpful votes
Follow Ellen H.
Unfollow Ellen H.
Share Review
Report Review

I liked the prices and it was very easy to order and u had everything I was looking for thank u

Date of experience: March 4, 2022
California
1 review
0 helpful votes
Follow Dennis O.
Unfollow Dennis O.
Share Review
Report Review

Very easy to find books, review selections and order

Date of experience: March 4, 2022
Maryland
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Very good, but I wanted to order two copies of a book and was advised that I had already ordered it. Which I had. But I saw no way to increase the number from 1 to 2.

Date of experience: March 4, 2022
Michigan
1 review
0 helpful votes
Follow Rev. D.
Unfollow Rev. D.
Share Review
Report Review

I can't believe for a $10.00 order that we have to pay $7.98 for shipping almos the cost of the Bible's.

Date of experience: March 4, 2022
Virginia
2 reviews
0 helpful votes
Follow JOBE B.
Unfollow JOBE B.
Share Review
Report Review

Other than screwing up my mailing address and figuring out how to correct my mistake the experience was excellent!

Date of experience: March 4, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Stephanie N.
Unfollow Stephanie N.
Share Review
Report Review

They had the book I wanted at a very reasonable price!

Date of experience: March 4, 2022
New York
1 review
0 helpful votes
Follow Irene X.
Unfollow Irene X.
Share Review
Report Review

Had to reset my password and when I logged in I had...
March 4, 2022
Updated review

Had to reset my password and when I logged in I had no items in my cart so I had to recreate. Otherwise great!

Date of experience: March 4, 2022

It's easy and pricing is great
January 27, 2022
Previous review

It's easy and pricing is great.

Date of experience: January 27, 2022

As easy as it gets
April 9, 2021
Previous review

As easy as it gets

Date of experience: April 9, 2021
Michigan
2 reviews
0 helpful votes
Follow Phyllis Z.
Unfollow Phyllis Z.
Share Review
Report Review

So far ordering was easy lets see how long it takes and if the order is correct

Date of experience: March 4, 2022
New York
1 review
0 helpful votes
Follow Grace T.
Unfollow Grace T.
Share Review
Report Review

I appreciate Alibris' values, selections, and superior Customer Service.
Thank You!

Date of experience: March 4, 2022
Massachusetts
1 review
0 helpful votes
Follow Joan U.
Unfollow Joan U.
Share Review
Report Review

After I review cookbook, I will give a high rating
March 4, 2022
Updated review

After I review cookbook, I will give a high rating.

Date of experience: March 4, 2022

Was really quick placing order
April 18, 2021
Previous review

Was really quick placing order

Date of experience: April 18, 2021
District of Columbia
1 review
0 helpful votes
Follow BARBARA A.
Unfollow BARBARA A.
Share Review
Report Review

Found what I wanted; just could not go back to the...
March 4, 2022
Updated review

Found what I wanted; just could not go back to the first page to verify the condition of the book I chose.

Date of experience: March 4, 2022

Good price; don't mind that the shipping is higher...
March 1, 2022
Previous review

Good price; don't mind that the shipping is higher than the book; total cost less than found elsewhere. It states "good condition" so I hope it is!

Date of experience: March 1, 2022

I kept getting e's with coupon discounts, but they...
April 24, 2021
Previous review

I kept getting e's with coupon discounts, but they did not state how much I had to spend.

Date of experience: March 25, 2021
Maryland
1 review
0 helpful votes
Follow Elizabeth L.
Unfollow Elizabeth L.
Share Review
Report Review

Alibris is the only place I could find the book I just ordered, so it's a lifesaver.

Date of experience: March 4, 2022
New Jersey
1 review
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

You always have what i am looking for and responsible prices

Date of experience: March 4, 2022
Georgia
1 review
0 helpful votes
Follow Eric J.
Unfollow Eric J.
Share Review
Report Review

I was able to quickly find exactly what I was looking for, for a reasonable price. Ton of thanks for the resource of such a great network. Keep up the good work!

Blessings!

Date of experience: March 3, 2022

I am very grateful for the extensive inventory
December 20, 2021
Previous review

I am very grateful for the extensive inventory.

Date of experience: December 20, 2021

Alibris is a fantastic resource
February 22, 2021
Previous review

Alibris is a fantastic resource. Tons of thanks!

Date of experience: February 22, 2021
South Carolina
1 review
0 helpful votes
Follow carlos g.
Unfollow carlos g.
Share Review
Report Review

Fast and easy will do it again
March 3, 2022

Fast and easy will do it again. Looking forward to getting my order.

Date of experience: March 3, 2022