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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found the book quickly and no issues putting in my order.
I just hope that the book is in decent condition giving how cheap it is.
Simple to use search, nice selection of copies. Great prices and I like seeing the shipping costs up front.
It's been easy to order books through Alibris. Good communication. Thank you.
Always easy to find the books I want. I like that I get to choose where I want them to come from. Shipping is always reliable. Love using Alibris for my book shopping!
Very easy to find books, review selections and order
Very good, but I wanted to order two copies of a book and was advised that I had already ordered it. Which I had. But I saw no way to increase the number from 1 to 2.
I can't believe for a $10.00 order that we have to pay $7.98 for shipping almos the cost of the Bible's.
Other than screwing up my mailing address and figuring out how to correct my mistake the experience was excellent!
Had to reset my password and when I logged in I had no items in my cart so I had to recreate. Otherwise great!
I appreciate Alibris' values, selections, and superior Customer Service.
Thank You!
After I review cookbook, I will give a high rating.
Found what I wanted; just could not go back to the first page to verify the condition of the book I chose.
Good price; don't mind that the shipping is higher than the book; total cost less than found elsewhere. It states "good condition" so I hope it is!
I kept getting e's with coupon discounts, but they did not state how much I had to spend.
I was able to quickly find exactly what I was looking for, for a reasonable price. Ton of thanks for the resource of such a great network. Keep up the good work!
Blessings!
I am very grateful for the extensive inventory.
Alibris is a fantastic resource. Tons of thanks!
Fast and easy will do it again. Looking forward to getting my order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.