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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to order but it takes a long time for a book to arrive if the customer is not US-based
Variety of choices and good quality. Prices seem reasonable. First time using this site but it is a simple and easy to navigate site.
Had everything I was looking for today and at great prices.
Easy pleasant shopping experience I definitely will be back
Checkout was quick, easy and no hidden fees. Í am happy the company is based in the U.S. and is shipped within the U.S.
So many companies say they are based in the Untied States bye ship from Asian countries which can take up to a month or longer.
The website was smooth. I was able to make changes quickly and accurately without any problem.
So easy... a little scary. Will hope for delivery.
I have been using alibris.com for years. It is economical, reliable and easy to use; however, shipping is a bit high.
So easy - there were many choices of the book I wanted versus the other site I use, they were well-priced, and it only took a second since I'm already a registered customer. Thank you!
Easy to bounce back and forth from my cart to keep shopping and figure out shipping costs.
I was so happy to see so many of the books I wanted - and not shop on Amazon!
Great! Found just what I was looking for. Quick and easy checkout!
Problem = After putting 1st book in cart, got a pop-up that I would get free shipping if I added something tagged 'free shipping' for about $4. Xx more (not sure of exact amount.) So spent 20-25 minutes looking for eligible book, found one, added to cart. But no free shipping! So deleted 2nd book and just bought first one.
Thank you! Such a wonderful resource for finding rare and out-of-print books.
Well designed website, easy to negotiate.
Love how easy you have made these purchases. Alibris has been my go to
Book site for many years! Always
Helpful and easy to deal with. Thank you
You had what I wanted at a price I could afford. Thank you
I found exactly what I was looking for at a great price.
Great prices, shipping is a little high, but great selection and always got what i ordered
Iv recived my orders everytime in a timely manner, trust with my card info, and can afford the items thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.