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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I really appreciate shopping through you. Also I wonder if you have "The Complete Personalize Promise Bible in a soft cover like this one I ordered? I have the hardcover but would like to carry it with me daily.
Thank you.
No option to change shipping address from billing page
Excellent
Some old books are no longer available
But excellent service
Straight forward format. Got right to author I wanted and easy to use the website.
Quick and easy to find what I was looking for and better price than Amazon - interested to see the quality of the book when it arrives.
I've used Alibris for years and have always liked!
My only complaint is often i have chosen a book and when i come back to buy it the one i wanted is still in my cart but i cant bring up my cart so i have to choose another copy BECAUSE my 1st choice is somewhere in your system waiting for me but who knows where... :( mary ps the first one had " very good rating"... the one i had to buy only had good...
I love Alibris book, the prices & customer service is fantastic!
I love the prices and the quick shipment that i get when i order from alibris.
Very easy to use this website. Thank you. I'll be back.
I have ordered from Alibris before and I did not allow Alibris to save my credit card information. In addition Alibris has pulled historical address information that could possibly get confused with any current information.
There is no easy visible option to correct so I will have to cancel my membership and only use as guest or NOT AT ALL. Very disatisfied.
It was very easy to do. Hope book gets here fast & is really in very good shape as it says
Love your website, ease of ordering, selections and affordability. I've recommended to friends and family.
The website is easy to understand snd use. The selection of books is great.
Like that you made it clear that this was not an ebook. Like the options for prices clearly displayed
No problems and easy to order, want to see condition of the book.
My "free reading" is usually on Kindle but whenever I want something special or unique or for a gift I turn to Alibris and I usually find what I want in the best
Possible condition and for a reasonable price.
I found the book I wanted easily, there were several good options and
Check out was easy.
Best used book site I've used. Quick and convenient.
Setting up an account was easy enough, finding book was easy and now it is ordered!
So far, so good. Your site had this book for me when others did not... as long as it shows up you've got a new customer
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.