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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your system makes something very simple impossible.
Good! I have found most all books here that I was looking for and at a good price!
Alibris seems to have so far all the books I am looking for at reasonable prices. PLEASE KEEP YOUR PRICES DOWN SO I WILL CONTINUE WITH BUYING FROM YOU. Thanks!
Search is great. Individual title pages are great. Store pages are a little hard to navigate. And considering different sellers of different sets of books for the best overall cart for a buyers individual preferences is p challenging (but kinda fun)
Easy to navigate and exerting is explained clearly
After putting selection in cart, forgot pass word. Got it reset. Cart content disappeared. Had to pick another.
One out of five, for a three dollar book costing thirty bucks in postage, l hope l've chosen a good book!
Site design is a bit abstract and confusing, at least when I'm trying to juggle a coupon and finding free shipping items. But as far as selecting from a search listing, it it very functional and helpful. Glad to do business.
Couldn't find an item I expected you would have. Was disappointed the $5 coupon I received from you required a $50 minimum purchase.
Easy to find what I was looking for.
Thankyou for a ministry. Love Lifted Me. God's genuine love in this book and constant truth of this memoir spurs on to our Godgiven destiny.
Easy shopping and nice that PayPal is a payment option!
Good selection and great prices, quick ordering online.
I like the ease of navigating the website, as well as the strong selection.
Wonderful to get otherwise hard to find books at very reasonable prices!
I always get what I order in a timely manner. Thank You!
Good selection. Competitive pricing. Like web pages and book information.
Easy to purchase.
Always easy to find the book that I want and arrives quickly.
Always easy to find a book and quick to receive.
I wanted to have this sent directly to someone else as a present, NOT to my house. But I never was given that option. This is the last time I'll buy a book from alibris for someone! Deeply frustrating—and now involves, not only a time delay, but DOUBLE shipping costs for me.
Found lots of useful books! Site is easy to use and has useful infomation about quality of the books.
What's up with charging double for postage? 2 DVDs, really...
All books have been received in great condition and at reasonable prices.
Good quality used books at reasonable prices.
The free shipping should be explained more clearly without having to deep dive into a sub-page for the information. It feels deceptive.
I find the coupon and discount system confusing. Initially, there was a notice that I needed $13. Xx more to get free shipping. That sounded worth doing, so I added more books from those listed. When I went to check out, there were $14. Xx in shipping charges! So I started over and cancelled those extra books. Also, the coupon system is disappointing. I do appreciate that you sell used books and that you provide competition to Amazon, but it is still frustrating.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.