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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was surprised to see several books of the topic I was interested in.
Awesome. Always get great results from Alibris and plan to use them forever.
Shipping is high when ordering multiple items from one seller.
I love being able to order a book snytime, I would like more discount on shipping
Easy to use site. Good selection and description of product.
Straight forward. Easy. Exactly what you said I would get, I got. Will definitely do it again.
I am so appreciative of all the coupons and great service. Thank you
Easy to find what I'm looking for and to place order.
Good information about the book. Easy to navigate site.
All books that I have received have been exactly as described. I am very much satisfied.
Looks like book is in stock. Assume you would tell me if it isn't
I have just discovered a new online bookstore and I am thrilled! Thank you. I can't wait to receive my new book.
Real $#*!, tho the shipping is pricey and kind of a turn off (like yo mama)
For my first purchase (order #*******) I gave a better review, because I thought it was my misunderstanding of how the discount code works. For this, my second order (order #*******), I tried to enter the code again, thinking it wasn't valid for the first time. But it still doesn't make any difference to my total price! I think I will unsubscribe to the news letter, it seems like a scam to me.
Also, I would like to know please, if I had ordered my two books in the one transaction, would I have saved on the cost of freight? If so, any chance of you treating those two as one, please?
I signed up for a newsletter to get a discount but when I entered it [CODE: THANKYOU] you added 10% tax instead of subtracting a $5 discount! This was frustrating, I thought there was a mistake so, I tried to go back. That was a mistake, I had to reenter my details. Your web site could explain things better. But other than that, it was a pretty good experience.
Easy to use website, I had used before, so was familiar with it.
Had an easy time ordering and paying.
Beats the pants off abebooks: their site didn't work. Yours did and you got the order.
I found what I needed and it was easy to order at a great price.
Low prices and good quality books, found what I have been searching for :)
Clear and user friendly order form. Liked the opening screen that noted previous order had been placed as a guest and not with a user account.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.