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AlibrisReviews 106,982

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,906
shipping
10,896
quality
10,890
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
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It was great being able to buy all my copies in one...
April 24, 2022
Updated review

It was great being able to buy all my copies in one place

Date of experience: April 24, 2022

Easy to use website, clearly gives choices on condition and location of seller.

Date of experience: March 19, 2021
Minnesota
1 review
0 helpful votes
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I could not reduce my order from 2 [incorrect] to 1 copy of Salomon's book!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 24, 2022
Colorado
1 review
0 helpful votes
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Easy to navigate web site
April 24, 2022

Easy to navigate web site. One thing, though: placed items in cart 2.5 hours ago, and when I went to order the cart was empty, and had to add them. Just FYI, as your note says that items would stay in the cart for 12 hours…

Date of experience: April 24, 2022
Vermont
1 review
0 helpful votes
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It is very quick and easy and your search engine works well.

Date of experience: April 24, 2022

Your book service is fabulous, and very fast to boot
January 30, 2022
Previous review

Your book service is fabulous, and very fast to boot. I am thrilled to have discovered it. Thank you!

Date of experience: January 30, 2022

Very easy
December 29, 2021
Previous review

Very easy.

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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Lots of titles at good prices
April 24, 2022
Updated review

Lots of titles at good prices. Accurate descriptions of the book conditions.

Date of experience: April 24, 2022

Easy to find works and options for purchasing them
January 31, 2022
Previous review

Easy to find works and options for purchasing them. Prices are good.

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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Prices are amazing and I found items I've been looking for FOREVER. Didn't think they were still available anywhere! Website lashed a bit, which is the only reason I didn't give 5 stars, but that may have had to do with my luck location.

Date of experience: April 24, 2022
North Carolina
1 review
0 helpful votes
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The check out process went smoothly, but I couldn't use the coupon I received from you all to save $5 on my order.

Date of experience: April 24, 2022
California
1 review
0 helpful votes
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Found everything I was looking for & it was Wonderful.

Date of experience: April 24, 2022
California
1 review
0 helpful votes
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Great price, very easy transaction and reasonable shipping.

Date of experience: April 24, 2022
Minnesota
1 review
0 helpful votes
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The "Verify that I am not a Robot" screen was difficult to complete on my phone. It didn't display fully.

Date of experience: April 24, 2022
Texas
1 review
0 helpful votes
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Unable to use coupon codes with digital book purchases.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 24, 2022
Michigan
1 review
0 helpful votes
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Great catalog, fair prices, easy to navigate website
April 24, 2022
Updated review

Great catalog, fair prices, easy to navigate website.

Date of experience: April 24, 2022

Wide selection, easy navigation sorted for best value

Date of experience: May 8, 2021
Colorado
1 review
0 helpful votes
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Each book in an order should not have a separate fee for shipping.

Date of experience: April 24, 2022
Wisconsin
1 review
0 helpful votes
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I enjoy your selection of items prices and coupons.It makes me want to buy more!

Date of experience: April 24, 2022
Michigan
1 review
0 helpful votes
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Best-selling author just a few years ago and books...
April 24, 2022
Updated review

Best-selling author just a few years ago and books now just 4-7 bucks... good going!

Date of experience: April 24, 2022

One book took over a month to get to me
September 7, 2021
Previous review

One book took over a month to get to me. Otherwise, all is good

Date of experience: September 7, 2021
Iowa
2 reviews
0 helpful votes
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Easy to do, and really good description of product. I just purchased today and it was quick and easy. Hope the book is amazing.

Date of experience: April 24, 2022
Georgia
1 review
0 helpful votes
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Very easy to navigate which is very much appreciated.

Date of experience: April 24, 2022
California
1 review
0 helpful votes
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Very confusing navigation
May 24, 2022

Very confusing navigation.
I don't know where to click a lot of the time. Just not user friendly. Like a site from the '90s. But the price was good.

Date of experience: April 24, 2022
Utah
1 review
0 helpful votes
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I'm always able to find what I need for an amazing price. The books have been packaged well, and have, thus far, arrived from various sellers unscathed.

Date of experience: April 24, 2022
Illinois
1 review
0 helpful votes
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Had everything I needed and it was super, super, super easy!

Date of experience: April 24, 2022