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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have not been here recently but it is nice here and I will return. I have faith that the book will arrive promptly and looking forward to enjoying it.
I have always had very good experience ordering books through Alibris, except one time I had to wait almost 2 months for the book to arrive. But whenever I need a book, and it is not available from the library, I always order through Alibris.
I was unable to change the shipping address until I got on the submit orderpage. It would have been helpful if there had been an "edit" function on the previous page (where it indicated "current shipping address."
Quick. Easy to navigate. I found a book in almost new condition for an excellent price.
Quick. Well designed site... very pleasant shopping with brightly colored pages.
I can always count on Alibris for books I can't find anywhere
Quick, easy and took advantage of coupon. Great deal.
Excellent value for this book. Very smooth ordering experience.
Easy search and easy pay. Hopefully book will be a condition as noted.
Very good. Looking forward in doing more business with you.
I am a new customer. I was glad I could correct my order when I ordered 3 items accidently when I only wanted one. I will definitely use your service again.
Super cheap books great selection will be buying more
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.