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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick, efficient service... on hard to find books. 5 Stars
Very good range of books, clearly presented and with an enormous price range.
You are one of my favourite options, and the most reliable
Unbeatable
Thanks
I like the choices and the price. Looking for the audiobook Earth Bound by Christine Feehan. Thank you
Found book that was unavailable at other online book services.
Always appreciated book quality and fast delivery service
Always easy to use. Site contains an excellent search engine and the site works as it should. A pleasure to shop here!
Good descriptions and items as described. Alibris is always my go-to site for adding to my collection
I found some items that I've been looking for for years!
It is always a joy to shop at Alibris! I always wish I had more time and (especially) more $$.
I've been using Alibris for the past 4-6 years and swear by it!
Tedious; Could have been simpler to remove items before getting to the payment stage.
I specifically picked this copy because of the seller's detailed description, having had mixed luck on Alibris over my more recent (though scattered) orders. As this book is OOP in paperback but not a collector's item, I wish that other sellers were not able to randomly charge outlandish prices--though I don't know how you'd fix this on your platform.
The Alibris site is well organized and straightforward, making shopping and the purchase process easy and quick. Prices are good, too.
Since I already have an account with Alibris, the process for buying the book I wanted was quick like a bunny on crank.
Easy to find books. Mobile Website easy to navigate. Good prices.
I found what I was looking for quickly--because a new "improved" version is now being sold.
Great price on a new book; reasonable shipping.
Great experience! I found exactly what I wanted. User friendly. Affordable! I would recommend to anyone.
Easy to find the books I needed, check out process was quick and efficient. I will be using this website again. Thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.