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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent, very easy. The biggest change is the delivery of the book. I stopped buying in the past was how slow the mailing took. Now it has really improved.
I like now how shipping costs are disclosed
Check out was easy and there are a lot of option to choose from based on the condition you are looking for.
It was easy. I wondered why it said "new condition" instead of just "new" for the book.
Great experience, but wish I had the option to include a gift message.
Great web site. EXCEPTIONALLY good handling of the password reset mechanism. I wasn't sure if I had an account, and it turned out that I did not. The email that I received explaining that was excellent.
Quite a ridiculous price for shipping considering the size of this book and the order quantity.
The great availability of books. Hopefully they will be in good shape.
Excellent service Your word IS your bond. In today's world, this is appreciated.
Greatly appreciate your service and the quality of books; no matter if they are good as new or used. You do take care of your customers.
I was able to find the book I wanted, which is always a plus!
It took me 5 tries to set up an account. After that it was easy.
Good except it didn't allow my 5 dollar off coupon which I was planning on using due to money is tight because I'm on disability and a strict income and I was buying the movies for my grandkids.
You really need to take off the Captcha coming from Goodreads. Alibris is now the last place I check because of the awkwardness of accessing your site from Goodreads.
Had to try several times to make it work. At first it didn't accept shipping address different than billing address. Finally it did. Thanks!
Love alibris -- I recommend it to all my classmates for finding low cost text books.
YOU FIGURED OUT THE BEST PRICE FOR ME! Thank you!
Good. It would have been nice to see a preview of the book
Reasonable price, easy to use website to order, and delivery time is adequate.
Easy to order. Minimal time required. Taking me longer to fill out survey than to place order... LOL!
Reasonable price, easy to follow process.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.