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AlibrisReviews 107,056

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
920
value
10,934
shipping
10,924
quality
10,918
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Tough to deal with changing billing and shipping addresses -- mine were outdated and hard to update in this system

Date of experience: May 11, 2022
Washington
1 review
0 helpful votes
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Mostly good, though shipping and taxes sure add up!
May 11, 2022
Updated review

Mostly good, though shipping and taxes sure add up!

Date of experience: May 11, 2022

Alibris is the best thing since half.com
September 6, 2021
Previous review

Alibris is the best thing since half.com

Date of experience: September 6, 2021
Kentucky
1 review
0 helpful votes
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Thank you for being able to fill my order in such a professional manner. This is one of the reasons I will continue to shop with you

Date of experience: May 10, 2022
North Carolina
2 reviews
0 helpful votes
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Could find what I wanted easily
May 10, 2022

Could find what I wanted easily. Don't like the shipping costs though.

Date of experience: May 10, 2022
Minnesota
1 review
0 helpful votes
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I love that I can find used books in great condition for a fair price.

Date of experience: May 10, 2022

I love that you have such a wide collection of books...
March 28, 2022
Previous review

I love that you have such a wide collection of books and music to choose from!

Date of experience: March 28, 2022
Washington
2 reviews
0 helpful votes
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Quick to find requested books
May 10, 2022

Quick to find requested books. Easy to identify the ones I wanted

Date of experience: May 10, 2022
Texas
2 reviews
10 helpful votes
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Tried other online book stores, not as good as Alibris... always seem to trust the reliable and good books and it proves to be the best. Thanks Alibris, Carol Cook

Date of experience: May 10, 2022
California
1 review
0 helpful votes
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I used to like finding used books, but then shipping increased and you can only get free shipping on new books which is fine it's just that it makes things more expensive and your coupons are usually not very good.

Date of experience: May 10, 2022
Portugal
1 review
0 helpful votes
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Fairly easy, but missing the book condition... to avoid mistake buying acceptable instead of minimum good condition books.

Date of experience: May 10, 2022
Washington
1 review
0 helpful votes
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The ability to shop without having a password would be wonderful. It is very frustrating. I tried to use your continue as guest and it would not work.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 10, 2022
Virginia
1 review
0 helpful votes
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I had my order ready and it would not let use the easy checkout method. I had to get a new password thus loosing my order. Had to go through a new order of all I had already typed in.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 10, 2022
Ohio
1 review
0 helpful votes
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Fast and easy check out
May 10, 2022

Fast and easy check out. Self explanatory. I would recommend.

Date of experience: May 10, 2022
New Mexico
1 review
0 helpful votes
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Easy quick just right
May 10, 2022

Easy quick just right - And I like that monies go to such a useful cause

Date of experience: May 10, 2022
Kansas
2 reviews
0 helpful votes
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Hopefully it will take less time than the max estimated ship time

Date of experience: May 10, 2022
South Carolina
1 review
0 helpful votes
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Very helpful
May 10, 2022

Very helpful. Low cost and good quality books makes the shipping affordable!

Date of experience: May 10, 2022
Missouri
1 review
0 helpful votes
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When I can't find it at my local bookstore, I come here and they do great.

Date of experience: May 10, 2022
Georgia
1 review
0 helpful votes
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Did not have chance to insert discount code during order process.

Date of experience: May 10, 2022

Easy to navigate; detailed product information; many...
April 19, 2022
Previous review

Easy to navigate; detailed product information; many vendors with associated reviews; clear pricing and shipping information.

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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I could not figure out how to delete an old address.

Date of experience: May 10, 2022
Washington
1 review
0 helpful votes
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I love this site
May 10, 2022

I love this site. It's fast and books are in great condition. I recommend it to all my friends.

Date of experience: May 10, 2022
Ohio
1 review
0 helpful votes
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Would have liked pictures of the book - to confirm condition

Date of experience: May 10, 2022