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AlibrisReviews 107,073

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
920
value
10,949
shipping
10,939
quality
10,933
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
2 reviews
0 helpful votes
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You make it easy to find hard-to-find books quickly and inexpensively.

Date of experience: May 15, 2022

Needed to find the paperback in good condition
February 6, 2022
Previous review

Needed to find the paperback in good condition -- found it at a good price.

Date of experience: February 6, 2022
Alabama
1 review
0 helpful votes
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Price is much less than Amazon, easy to use web site and i like "Book Fetch" idea will be ordering books here from now on!

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Good user interface and lots of great books available!

Date of experience: May 15, 2022
Oregon
1 review
0 helpful votes
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I've only ordered just now
June 14, 2022

I've only ordered just now. So I'll have to wait and see what happens.

Date of experience: May 15, 2022
Oregon
1 review
0 helpful votes
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Cancellation of First order of the book through other store was not made clear to me. I had to track down why the book hadn't been sent.

Date of experience: May 15, 2022
Minnesota
1 review
0 helpful votes
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The shopping cart is hidden
June 14, 2022

The shopping cart is hidden. It's an absurd trip to try and find it on mobile site

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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I can go a few things well
May 15, 2022
Updated review

I can go a few things well. Tech things isn't one of them. Your site & check out was very easy to use. I will review my purchase when it arrives.

Date of experience: May 15, 2022

It is a very clean ~ organized site
January 26, 2022
Previous review

It is a very clean ~ organized site. It was easy to use. Glad I found them; will be ordering again.

Date of experience: January 26, 2022
Missouri
1 review
0 helpful votes
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So Easy!
May 15, 2022

So Easy!
Found exactly what I wanted. Had a choice and was able to get the book I wanted.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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I couldn't change from visa to mastercard
June 14, 2022
Updated review

I couldn't change from visa to mastercard. No option for sending as a gift, i. E. omit any reference to cost.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2022

What I was looking for at a price I can afford from...
December 8, 2021
Previous review

What I was looking for at a price I can afford from a reputable bookseller

Date of experience: December 8, 2021
New Jersey
1 review
0 helpful votes
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The books are good but shipping is crazy. It's more than the book.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2022
North Carolina
1 review
0 helpful votes
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I shop for my son in prison and i enjoy your fair prices and shipping methods

Date of experience: May 15, 2022
Illinois
1 review
0 helpful votes
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I found navigating the list of books I was interested in confusing. Also, I had to change my password in order to access my account. I'd rather just enter my info each time.

Date of experience: May 15, 2022

It took me a moment to get through the list of selections
February 1, 2022
Previous review

It took me a moment to get through the list of selections.
Following the steps for checkout were easy to follow.

Date of experience: February 1, 2022
Nevada
1 review
0 helpful votes
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Pretty easy to order
May 15, 2022

Pretty easy to order. Just placed order, waiting to receive dvd.

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
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I got inconsistent info regarding the availability of this book

Date of experience: May 15, 2022
Oregon
1 review
0 helpful votes
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I have been using Alibris since we had an internet. I tell everyone about this site.
Thanks for being here.

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
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Easy to order and pay
May 15, 2022

Easy to order and pay. What I hope to find with every online dealer. Thanks!

Date of experience: May 15, 2022
Pennsylvania
1 review
0 helpful votes
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Having an issue with one seller not responding
May 15, 2022
Updated review

Having an issue with one seller not responding. Sent 3 e-mails about a book I never got and have gotten no word back.

Date of experience: May 15, 2022

I love alibris
January 13, 2022
Previous review

I love alibris

Date of experience: January 13, 2022

Civgohbjnhvb; jn
December 17, 2021
Previous review

Civgohbjnhvb; jn;

Date of experience: December 17, 2021
Ohio
1 review
0 helpful votes
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I've been a customer for almost 10 yrs and have always been pleased with my service.

Date of experience: May 15, 2022

Great experience
March 26, 2021
Previous review

Great experience. Fast and Easy

Date of experience: March 26, 2021
Ohio
1 review
0 helpful votes
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It was easy and quick to find used copies of the book I needed to order. All the info was clear and concise.

Date of experience: May 15, 2022
Alaska
1 review
0 helpful votes
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Good site, easy to use, easy to search, easy to resolve into purchase if desired. Thank you!

Date of experience: May 14, 2022

Website is smart, flexible, quick
November 10, 2021
Previous review

Website is smart, flexible, quick. Thank you.

Date of experience: November 10, 2021