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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You make it easy to find hard-to-find books quickly and inexpensively.
Needed to find the paperback in good condition -- found it at a good price.
Price is much less than Amazon, easy to use web site and i like "Book Fetch" idea will be ordering books here from now on!
I've only ordered just now. So I'll have to wait and see what happens.
The shopping cart is hidden. It's an absurd trip to try and find it on mobile site
I can go a few things well. Tech things isn't one of them. Your site & check out was very easy to use. I will review my purchase when it arrives.
It is a very clean ~ organized site. It was easy to use. Glad I found them; will be ordering again.
I couldn't change from visa to mastercard. No option for sending as a gift, i. E. omit any reference to cost.
What I was looking for at a price I can afford from a reputable bookseller
The books are good but shipping is crazy. It's more than the book.
I found navigating the list of books I was interested in confusing. Also, I had to change my password in order to access my account. I'd rather just enter my info each time.
It took me a moment to get through the list of selections.
Following the steps for checkout were easy to follow.
Easy to order and pay. What I hope to find with every online dealer. Thanks!
Having an issue with one seller not responding. Sent 3 e-mails about a book I never got and have gotten no word back.
I've been a customer for almost 10 yrs and have always been pleased with my service.
Good site, easy to use, easy to search, easy to resolve into purchase if desired. Thank you!
Website is smart, flexible, quick. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.