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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I like that I can choose from the same book seller and have everything shipped at once.
Easy and found what I was looking for at a great price.
This book was taken from the library shelf. Thank you for having it available.
Loved the new feature (at least to me) that looked for a similar book at a lower cost before placing my order.
I love to see pictures of the actual books I am ordering. I recommend your site to all my book-loving friends.
Super easy to use and your sellers are good about posting photos or answering inquiries about a specific book.
Timed out while trying to get to seller's page to see if they had other books i'd want to get
I returned a textbook I purchased over a month ago that was no longer required for the class I was taking and I have not received a refund. I had to pay for the shipping label (not a huge deal). The return process was confusing. I have contacted both the seller and Alibris twice now about not receiving a refund or even acknowledgment of a return being processed and neither has responded. I know the seller has the book because the tracking # says they picked it up from the post office. There is also no way to contact Alibris to discuss anything except through email (which they are not answering). This was an expensive textbook that I did not even end up needing for class so I am very frustrated.
Alibris is always easy to shop & find what you are looking for & the prices are always great!
Poor website design: continuing difficulty in changing default delivery address.
Most everything is great - - but the website should be adjusted so as not to automatically make the most recent shipment the default addresss.
ALibris almost always has everything I'm looking for!
99% Of the time I find exactly what I want/need on Alibris. Thank!
You had exactly what I wanted and were efficient about my order
Difficult to go back to purchase after adding email address
Books are easy to find and reasonably priced. Better prices than Amazon.
Find on Google search. Was easy to find and check out.
You probably cannot control shipping price but it seems a bit excessive.
I love this site! I've been ordering from you for years. Thank you for providing books to re use.
Good so far better if i receive the correct books that i just ordered.
Alibris is so easy to use. Great prices and titles I can't find anywhere else!
Good, excpt would have liked more info on amount of episodes on dvd series movies
I love Alibris! Much better prices than Amazon most of the time, and great condition books to select from.
User friendly site.
Lots of options for the book I was looking for.
I love audiobooks on CD. So glad that you carry them.
This is a Christmas present for my son. The experience was great!
I am taking an online Tourist Spanish class and find these books useful from my local library. Wanted copies for my own library
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members