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AlibrisReviews 107,081

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
921
value
10,955
shipping
10,945
quality
10,939
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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It comes out within pennies of what Mayo Clinic is...
June 17, 2022
Updated review

It comes out within pennies of what Mayo Clinic is charging. I'm not highly impressed but I want to get it.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2022

Longtime customer reactivating
April 28, 2022
Previous review

Longtime customer reactivating. Seemed ok, will see

Date of experience: April 28, 2022
Ohio
1 review
0 helpful votes
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Site emptied my cart when I logged in
June 17, 2022
Updated review

Site emptied my cart when I logged in. Had to search for all items again... unsuccessfully.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2022

I had a full cart, signed in, cart went to zero
March 20, 2022
Previous review

I had a full cart, signed in, cart went to zero. What happened?

Date of experience: March 20, 2022
Pennsylvania
1 review
0 helpful votes
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Shipping costs are so high
May 18, 2022

Shipping costs are so high. I would have bought more books if shipping costs were lower.

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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Always find prices that beat the Amazon market place.

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
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Using coupons not convenient; did not tell me $50 minimum when asked for it not until was ready to check out; did not tell what the shipping method is and no options to choose either a carrier or cheapest or quickest

Date of experience: May 18, 2022
Nevada
1 review
0 helpful votes
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Short, sweet, and hard to beat how easy it was to find what I was looking for here, and the price is better than even imaginable!

Date of experience: May 18, 2022
Arizona
1 review
0 helpful votes
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Delivery time a concern as I am at my Scottsdale only until 5-30!

Date of experience: May 18, 2022
Colorado
1 review
0 helpful votes
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The website provided excellent information about the textbook I need.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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The cost of shipping is outrageous! Can you please give me a discount?

Date of experience: May 18, 2022
Ohio
1 review
0 helpful votes
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I like you web site
May 18, 2022

I like you web site. Easy to use without a lot of other stuff.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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So far so good
May 17, 2022

So far so good. The issue will be the condition of the book.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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I do not appreciate pre-checked boxes for newsletters, coupons, etc.

Date of experience: May 17, 2022
Oregon
3 reviews
0 helpful votes
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I have purchased several books through Alibris and have been very happy with the results

Date of experience: May 17, 2022

I love finding books that aren't available in most...
April 12, 2022
Previous review

I love finding books that aren't available in most book stores

Date of experience: April 12, 2022

Best place to find hard to find books
March 16, 2021
Previous review

Best place to find hard to find books

Date of experience: March 16, 2021
Washington
1 review
0 helpful votes
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Easy to use site
May 17, 2022

Easy to use site. Nice that they offer a recommendation of the different versions of the same book - reduces the research and guesswork.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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I found what I wanted easily, and it was easy to update my credit card information.

Date of experience: May 17, 2022
Connecticut
2 reviews
0 helpful votes
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Great books, usually found at reasonable prices
May 17, 2022
Updated review

Great books, usually found at reasonable prices. That's a perfect combination for me.

Date of experience: May 17, 2022

I found the CD that I wanted at a reasonable price
April 13, 2022
Previous review

I found the CD that I wanted at a reasonable price. What more can you ask of an online shopping service?

Date of experience: April 13, 2022

Alibris is my favorite
February 25, 2022
Previous review

Alibris is my favorite. It's always very quick and easy to use!

Date of experience: February 25, 2022
Alabama
1 review
0 helpful votes
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I missed the BUD, Bloom, and Grow cost off.on the web site.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2022

Once I got the informatiom correst it went fine
May 10, 2022
Previous review

Once I got the informatiom correst it went fine

Date of experience: May 10, 2022
Wyoming
1 review
0 helpful votes
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I LOVE ALIBRIS!
May 17, 2022

I LOVE ALIBRIS!
It is so great to be able to find the books I am dying to read at such great prices.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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First Time Ordering
June 16, 2022

Book prices are great, but shipping costs are too high!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2022
California
1 review
0 helpful votes
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They had the book I wanted for a great price! Very easy to order too!

Date of experience: May 17, 2022