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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It comes out within pennies of what Mayo Clinic is charging. I'm not highly impressed but I want to get it.
Longtime customer reactivating. Seemed ok, will see
Site emptied my cart when I logged in. Had to search for all items again... unsuccessfully.
I had a full cart, signed in, cart went to zero. What happened?
Shipping costs are so high. I would have bought more books if shipping costs were lower.
Using coupons not convenient; did not tell me $50 minimum when asked for it not until was ready to check out; did not tell what the shipping method is and no options to choose either a carrier or cheapest or quickest
Short, sweet, and hard to beat how easy it was to find what I was looking for here, and the price is better than even imaginable!
Delivery time a concern as I am at my Scottsdale only until 5-30!
The cost of shipping is outrageous! Can you please give me a discount?
So far so good. The issue will be the condition of the book.
I do not appreciate pre-checked boxes for newsletters, coupons, etc.
I have purchased several books through Alibris and have been very happy with the results
I love finding books that aren't available in most book stores
Best place to find hard to find books
Easy to use site. Nice that they offer a recommendation of the different versions of the same book - reduces the research and guesswork.
I found what I wanted easily, and it was easy to update my credit card information.
Great books, usually found at reasonable prices. That's a perfect combination for me.
I found the CD that I wanted at a reasonable price. What more can you ask of an online shopping service?
Alibris is my favorite. It's always very quick and easy to use!
I missed the BUD, Bloom, and Grow cost off.on the web site.
Once I got the informatiom correst it went fine
I LOVE ALIBRIS!
It is so great to be able to find the books I am dying to read at such great prices.
Book prices are great, but shipping costs are too high!
They had the book I wanted for a great price! Very easy to order too!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.