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AlibrisReviews 107,112

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
924
value
10,977
shipping
10,967
quality
10,961
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Quick easy to look up items easy checkout and like having PayPal option to pay.

Date of experience: May 29, 2022
California
1 review
0 helpful votes
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Very satisfied with my last purchase and looking forward to the nest.

Date of experience: May 29, 2022
Washington
1 review
0 helpful votes
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I had to reboot and delete my international address for your system to change the shipping amount!

Date of experience: May 29, 2022
Michigan
2 reviews
1 helpful vote
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Don't know if it is my computer, but do not like the way the screen cuts off on the right side that shows the prices. Cannot seem to fix this. Could it be something on your end?

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Excellent quality in used book vendors and prompt delivery. Love not giving my money to Amazon

Date of experience: May 29, 2022

I love finding great quality hardcover books here and...
February 10, 2022
Previous review

I love finding great quality hardcover books here and especially enjoy finding used book vendors in Texas through your site.

Date of experience: February 10, 2022

Website is very easy to use and your selections are...
December 3, 2021
Previous review

Website is very easy to use and your selections are excellent

Date of experience: December 3, 2021
Wisconsin
2 reviews
0 helpful votes
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Smooth ordering process but no receipt upon submitting the order.

Date of experience: May 29, 2022
Washington
1 review
0 helpful votes
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I love this site
May 29, 2022

I love this site. I have never had a problem with receiving my books in a timely fashion. Keep up the good work!

Date of experience: May 29, 2022
Oregon
1 review
0 helpful votes
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To many questions and since I don't buy often I wanted to do it as a guest and they did not allow it.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2022

Fast and efficient Thanks
August 7, 2021
Previous review

Fast and efficient Thanks

Date of experience: August 7, 2021
Washington
2 reviews
0 helpful votes
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Books easy to find
May 29, 2022

Books easy to find. Great prices. Was hoping to combine shipping since I got 5 books and shipping was as much as the books.

Date of experience: May 29, 2022
New York
2 reviews
0 helpful votes
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Great to be able to find exactly what I wanted for a special gift.

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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My first several tries to log in failed. I changed nothing and finally I was able to log in.

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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I love finding the old books mentioned in the old novels I enjoy. Alibris makes it easy!

Date of experience: May 28, 2022
Oregon
2 reviews
0 helpful votes
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The second order was much harder to place, because it was two different addresses, a gift for a friend. I probably missed the cues but had to re-enter some information more than three times in order to succeed... because needing corrections in one field cleared other fields.

Date of experience: May 28, 2022

I am happy so far
May 28, 2022
Previous review

I am happy so far

Date of experience: May 28, 2022
North Carolina
1 review
0 helpful votes
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I was able to quickly find many books for which I was looking for and a few others.

Date of experience: May 28, 2022
Indiana
1 review
0 helpful votes
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Very great priced books, love the function of the website as well. Alibris is great!

Date of experience: May 28, 2022
California
2 reviews
0 helpful votes
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Seriously!
June 27, 2022

Seriously! Figure out a way to incorporate shipping into the cost of the book. Instead of sticker shocking us with outrageous shipping charges!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2022
Colorado
1 review
0 helpful votes
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You always have what I'm looking for at a reasonable price. Thanks

Date of experience: May 28, 2022
Tennessee
1 review
0 helpful votes
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Great!
May 28, 2022

Great! Just would like cover pictures for every book listed.

Date of experience: May 28, 2022
Illinois
1 review
0 helpful votes
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Very fast shipping and well packaged items this is my favorite place to buy books!

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Boredom crossing listlessness in the brown fertile valley of desperation, far below the lethargic cliffs of insanity - but alas I too want to climb the steepest stairs and eat my moldy bread with tears.

Date of experience: May 28, 2022