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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Confusing when you are trying to buy only large print Books
Great selection of books at very reasonable prices. Been a member for 5 years now.
Always enjoy purchasing books from Alibris!
Had the book I wanted, and shipping was quicker than the other site but the other site had cheaper shipping.
Easy and quick if you're registered! Thanks Folks!
Always go to Alibris for lesser known titles. Good service as well.
Love Alibris! I can find titles that are not the mainstream. No matter what seller, I have always had a good experience.
Love the way that I can order books that aren't always in the mainstream.
I always count on alibris to get the best deals in purchasing books. You will not be disappointed.
Shipping twice price of the small paperback but had it
Slow getting through checkout. Would be nice to see a final total prior to using PayPal so as to be sure that all codes and free shipping have been applied.
Love Alibris. Great resource for those hard-to-find books.
Prices could be lower... LOL... shipping prices, that is... Like that is ever going to happen.
Been using yuose guys since college 15 yrs ago. Prices are still the best as well as selections. You Rock-still.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.