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AlibrisReviews 107,558

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
942
value
11,209
shipping
11,199
quality
11,193
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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I have always been pleased with my orders through Alibris!

Date of experience: July 27, 2022
Thailand
1 review
0 helpful votes
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Glad to find the book is available, and at a very reasonable price.

Date of experience: July 27, 2022
Arizona
2 reviews
0 helpful votes
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Love that you are not Amazon!
July 27, 2022

Love that you are not Amazon! Used books = recycling!

Date of experience: July 27, 2022
New Jersey
1 review
0 helpful votes
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Easy to find the books I need
July 27, 2022

Easy to find the books I need. Saved money. I would have liked to have all 3 books before my training at work beginning August 8th. Hopefully the books will arrive way before that so that I can familiarize myself and/or read them before the training.

Date of experience: July 27, 2022
Oklahoma
1 review
0 helpful votes
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LOVE the easiness and comparison shopping Alibris offers! Their website makes shopping for books with them a breeze. Thanks Alibris!

Date of experience: July 27, 2022
Georgia
1 review
0 helpful votes
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Thank you!
July 27, 2022

Thank you! Sometimes it is hard to afford my books for college!

Date of experience: July 27, 2022
North Dakota
1 review
0 helpful votes
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I'm so pleased that you have a good selection of French language books.

Date of experience: July 27, 2022
South Carolina
3 reviews
0 helpful votes
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I had hopes
August 26, 2022

I had hopes. Of ordering several books. 7 in all. I needed to change my password? And when I did it deleted all my book choices. When I tried to retrieve the names of the books I could not find all of them. I do not like wasting time THUS I will think twice when I see an email from your company

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Georgia
1 review
0 helpful votes
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Quick!
July 27, 2022

Quick! Easy!... and information readily accessible!

Date of experience: July 27, 2022
New York
1 review
0 helpful votes
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I was charged shipping when the item said eligible for free shipping.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
California
1 review
1 helpful vote
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I love that you are a broker for book dealers everywhere and have found MANY out of print items I missed the first time around! You outdo Amazon and Hamiltonbook sometimes, I also trade with them and walk around our local B&N store in Palmdale, California. Keep up the good work, I ain't done with you yet!

Date of experience: July 27, 2022

WONDERFUL!
May 4, 2022
Previous review

WONDERFUL! I had ordered Brush Up Your Bible, Item #70275199-7 from DiscoverBooks.com in Toledo, Ohio, and a page was torn badly, so I returned it directly to the dealer, not following Alibris's policy. That was last week, I just now checked my old order, and under the above item number, it said "Refund issued" NEATO! I just now ordered a different copy of the same item, thank YOU for your great service!

Date of experience: May 4, 2022

I LOVE your company!
February 18, 2022
Previous review

I LOVE your company! You are a broker for tons of book dealers and I am able to find OLD, OUT OF PRINT items I missed the first time around for inexpensive prices!

Date of experience: February 18, 2022

I love your company in that you can get rare, out of...
January 19, 2022
Previous review

I love your company in that you can get rare, out of print books I missed the first time they came out! The individual shipping costs for each item can add up, but some of your prices are insanely low, keep up the good work! I guess I can't have everything. I also trade with hamiltonbook.com, they only charge $4.00 to ship ANY amount. I once ordered almost $700 worth of books in ONE order, only cost $4 to ship all 60 of them in 3 cartons.

Date of experience: January 19, 2022

I LOVE your company, you are able to find many OUT...
November 20, 2021
Previous review

I LOVE your company, you are able to find many OUT OF PRINT books I didn't purchase the first time around! Could you please make sure you give your dealers my ENTIRE address including my P. O. Box 367? I live in a mobile home park and also have an ONSITE mailbox, but prefer the P. O. Box 367. If the dealers want to ship UPS or other ground transport, they know where to find us!

Date of experience: November 20, 2021

I love your company, you can find out of print items impossible to find elsewhere, even on Amazon! Hamilton Book back east is also good, but I can purchase only what they have in their warehouse at any given time with only ONE shipping charge for everything. I don't mind paying individual shipping charges for each item from you guys.

Date of experience: May 25, 2021
Illinois
1 review
0 helpful votes
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Complete, easy to use, order information format...

Date of experience: July 27, 2022
Ohio
1 review
0 helpful votes
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Yesterday I had considerable issues with your website and it would not let me place my order even though all information was correct and I checked over it a hundred times. When the system finally worked again, I had to buy one of my books for about 10$ more because someone had purchased it while I was resolving issues. I do appreciate your low prices though.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Florida
2 reviews
0 helpful votes
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Easy to find the titles for which I was searching.

Date of experience: July 27, 2022
Arizona
1 review
0 helpful votes
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It's great to use a site that isn't Amazon. It helps prevent an unbreakable monopoly from occurring. As an added plus this website is great and the prices are better than on Amazon.

Date of experience: July 27, 2022
Tennessee
1 review
0 helpful votes
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Easy to find the correct version of the paperback I wanted.

Date of experience: July 27, 2022
Rhode Island
1 review
0 helpful votes
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Super easy even for me
July 27, 2022

Super easy even for me. I'm no good at modern technology.

Date of experience: July 27, 2022
Tennessee
1 review
0 helpful votes
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Easy to find the books I need
July 27, 2022
Updated review

Easy to find the books I need. So much less than Amazon!

Date of experience: July 27, 2022

Found the book I needed for much less
March 15, 2021
Previous review

Found the book I needed for much less. Easy checkout.

Date of experience: March 15, 2021
Massachusetts
1 review
0 helpful votes
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Alibris keeps things so easy to purchase my books
July 27, 2022
Updated review

Alibris keeps things so easy to purchase my books. I appreciate everything about Alibris!

Date of experience: July 27, 2022

Love Alibris Easy to navigate and they always have...
October 3, 2021
Previous review

Love Alibris Easy to navigate and they always have what I'm seeking!

Date of experience: October 3, 2021

The prices, quality and service are outstanding
January 4, 2021
Previous review

The prices, quality and service are outstanding.

Date of experience: January 4, 2021
Georgia
1 review
0 helpful votes
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Love shopping with you
July 27, 2022

Love shopping with you. Wish shipping were a little less but I get it.

Date of experience: July 27, 2022