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AlibrisReviews 107,554

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
942
value
11,208
shipping
11,198
quality
11,192
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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I found it an easy-to-use website
July 26, 2022
Updated review

I found it an easy-to-use website. It was great that Alibris had every book I came on the site to find. Checkout process was fast and simplified. I love using coupons!

Date of experience: July 26, 2022

Alibris has not let me down
June 26, 2022
Previous review

Alibris has not let me down. I found the book I've been looking for. It will be my first experience buying a book from the United Kingdom so I hope it goes well. I do expect delay in shipping to the United States but that makes the anticipation of receiving the book all the more exciting!

Date of experience: June 26, 2022
California
1 review
0 helpful votes
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I love book shopping through alibris... it's such a smooth process

Date of experience: July 26, 2022
Singapore
1 review
0 helpful votes
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At least your instructions are clear and your website works without delay.

Date of experience: July 26, 2022

Everything ive ever ordered from alibris has been great
October 29, 2021
Previous review

Everything ive ever ordered from alibris has been great.

Date of experience: October 29, 2021

Very good
July 20, 2021
Previous review

Very good. Have managed to get very old and rare books on this website.

Date of experience: July 20, 2021
Connecticut
1 review
0 helpful votes
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I've ordered a lot of books from this company and saved hundreds of dollars off the cover prices. I've always had nothing but professional quick service and will continue to use Alibris in the future

Date of experience: July 26, 2022

Very good selection of books at great prices
August 13, 2021
Previous review

Very good selection of books at great prices. Prompt answers to any questions asked. Just wish shipping was quicker.

Date of experience: August 13, 2021
Maryland
2 reviews
0 helpful votes
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Found what I wanted at an acceptable price. Checkout fairly easy.

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
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The books being inexpensive is a huge draw for me. The only issue is that the shipping jacks up the price and on top of that, you can't use a coupon unless the BOOK TOTAL adds up to the coupon amount. That should be a bit clearer.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
New Jersey
1 review
0 helpful votes
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The $4 off of $30 did not work
August 25, 2022

The $4 off of $30 did not work. I ended up taking a book out of my order.

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
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Great!
July 26, 2022

Great! The only issue is that it is hard to tell if you are getting free shipping until the final step in checkout. It seems like it should show up as free in the cart, before having to enter payment information.

Date of experience: July 26, 2022
Ohio
1 review
0 helpful votes
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Good so far!
July 26, 2022

Good so far! Can't wait for my grandson to get his book!

Date of experience: July 26, 2022
Colorado
2 reviews
8 helpful votes
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Easy to navigate website and I appreciate being able to buy from and support independent booksellers.

Thank you!

Date of experience: July 26, 2022
Virginia
1 review
0 helpful votes
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First time using this site
July 26, 2022

First time using this site. Positive experience so far.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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Love the selection of books and inexpensive prices.

Date of experience: July 26, 2022
Georgia
1 review
0 helpful votes
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Looking for a book
July 26, 2022

Looking for a book. Best price. Easy buying experience.

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
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Always a great experience both buying and selling on Alibris

Date of experience: July 26, 2022
Arizona
1 review
0 helpful votes
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I had to re-enter information several times and it was annoying.

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
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You offered me $5 off my order if I gave my email. I gave my email and did not receive a $5 coupon or any $5 reduction on the price of my 2 books I am disappointed in that

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Great; easy to find what I'm looking for and fair prices.

Date of experience: July 26, 2022
Washington
1 review
0 helpful votes
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Easy checkout
July 26, 2022

Easy checkout. I also liked that it was easy to see how much shipping was going to be.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Your website has been compromised, so I had to change my passwords. But…you still have the best prices.

Date of experience: July 26, 2022
Indiana
1 review
0 helpful votes
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Wonderful selection of books unavailable elsewhere. Easy ordering. Prompt fulfillment.

Date of experience: July 26, 2022