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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found it an easy-to-use website. It was great that Alibris had every book I came on the site to find. Checkout process was fast and simplified. I love using coupons!
Alibris has not let me down. I found the book I've been looking for. It will be my first experience buying a book from the United Kingdom so I hope it goes well. I do expect delay in shipping to the United States but that makes the anticipation of receiving the book all the more exciting!
I love book shopping through alibris... it's such a smooth process
At least your instructions are clear and your website works without delay.
Everything ive ever ordered from alibris has been great.
Very good. Have managed to get very old and rare books on this website.
I've ordered a lot of books from this company and saved hundreds of dollars off the cover prices. I've always had nothing but professional quick service and will continue to use Alibris in the future
Very good selection of books at great prices. Prompt answers to any questions asked. Just wish shipping was quicker.
Found what I wanted at an acceptable price. Checkout fairly easy.
The books being inexpensive is a huge draw for me. The only issue is that the shipping jacks up the price and on top of that, you can't use a coupon unless the BOOK TOTAL adds up to the coupon amount. That should be a bit clearer.
The $4 off of $30 did not work. I ended up taking a book out of my order.
Great! The only issue is that it is hard to tell if you are getting free shipping until the final step in checkout. It seems like it should show up as free in the cart, before having to enter payment information.
First time using this site. Positive experience so far.
Love the selection of books and inexpensive prices.
I had to re-enter information several times and it was annoying.
You offered me $5 off my order if I gave my email. I gave my email and did not receive a $5 coupon or any $5 reduction on the price of my 2 books I am disappointed in that
Great; easy to find what I'm looking for and fair prices.
Easy checkout. I also liked that it was easy to see how much shipping was going to be.
Wonderful selection of books unavailable elsewhere. Easy ordering. Prompt fulfillment.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.