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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find the items I was looking for at a great price
Easy to use, easy to find titles, be careful to make sure you're selecting the format you want
I was very disappointed in the lack of a return policy, I thought I ordered 3 cd's but received a cd, a record and a cassette. After sending the unwanted formats back per the return instructions I was was informed that they would not be accepted and will be destroyed upon receipt. I lost the cost of the media and the return shipping, not a great experience.
Ordered what I thought were cds, got a record and a cassette (!)
Overall, very good. It would, however, be nice if the cd's could be listed alphabetically.
Shipping charges are high.
Found what I wanted very quickly and was pleased with the order process.
I just wish shipping was not so expensive... I homeschool and to try and get more than one book can get pretty pricy since S&H is always up to 5 or 6 times the ammount of the book I'm getting
I have used Alibris for years to purchase books for my homeschool group. I love it, I usually find what I'm looking for and have never had any problems with my orders
Changing my password was a nightmare. After I did finally get the e-mail after 5 requests, it reset it but then I had to search back thru many screens to find the 10 books I previously had in my cart!
I had trouble with my password. It would not let me continue as a guest. Then when I fixed the password problem, it showed my cart was empty and the book I had selected was gone. I had to wait several days before it was taken out of my cart and put back so I could buy it. I had never had this much trouble just buying a book
I can always find practically brand new books for half the Publishers or even less the Publishers price! And they're always in tip top shape or exactly as described
I've been thinking about this book for years. It transformed my life when I heard it at a Baha'i children's class in 1983. More than 30 years later, I'm living the sequel. I want to give credit where credit is due. Thanks for making this available!
Check out is easy. Usually the book I'm looking for is available, even newer ones. I appreciate the ability to get a used one even though I typically get a new book.
You had exactly what I wanted, and it took less than 5 minutes to complete the purchase.
When I logged into my account, it got rid of all the items in my cart that I was previously shopping for, so I had to re-add all of the books with their specific ISBN numbers.
Always good to find used books at a reasonable price!
I always find what I'm looking for and a great price - thank you
Always easy to use website and get books for my HS daughter
Easy! Im 70 years old, not tech savvy. I appreciate the ease of use here
Please get the address right. I'm sending to a new address and will change it back when I'm done.
Thanks. Always enjoy savings at Albris. A great way to shop for Christmas.
I was not logged into my account and went to purchase an e textbook with other books in my cart. Everything was erased and I had to start all over again. It was very frustrating as I had a number of books.
I had a little trouble navigating the site for the first time
I love how easy it is to filter out choices on the site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.