
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I go no place else to order books. Only once did I not find what I was looking for.
I've always liked Alibris, never used any other site or company for my books.
I've never been disappointed with Alibris. Great place to shop for a new or used book.
Found what I was looking for at a very good price.
It is hard to update and it is hard to find a coupon code. Otherwise, it's a nice site.
The site is easy to manage and shipping, although lengthy, gives you options for expediting your order if you'd choose to.
Great site with many choices and easy to purchase
Great shopping with you! I can almost always count on you to have the book I need!
I found what I wanted quickly and at a good price.
I've relied on Alibris for great prices on used school course textbooks. They are competitive there and they also have a wide collection. Wish the shipping costs were not as adversely impacted by today's inflation as they are.
I didn't quite understand just a picture of a card you may want more of an explanation on that.
So easy to find what I was searching for, with multiple sellers.
Quick easy direct to the point know what you're getting.
Awesome, great books and love supporting anyone but Amazon!
Shipping was twice as much as the total for the books
Alibris has a wide selection of books and an easily navigated website. I have always received my order quickly.
Love your prices, also you're an outlet for me to get rid of books as well
Hoping cookbook arrives as fast as the last one you sent. Very happy with Alibrs
I have always been pleased with your service. Thank you!
Found the book I'd thought might not be available and ordering it was even easier!
Easy as could be! Took me less than 5 minutes to find a great price for the book I needed!
Easy to buy from almost always have the book that I am looking for. Fast delivery
Very easy to use interface different options where to get the book
Up to no w easy to use the web site and fast serVice.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.