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AlibrisReviews 107,667

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,261
shipping
11,251
quality
11,245
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Thank you for being so reasonably priced with book
September 1, 2022
Updated review

Thank you for being so reasonably priced with book. Looking to become a teacher and having collections like this in my possession will help make me a well rounded student and future teacher.

Date of experience: September 1, 2022

Website would not process purchase because I typed...
August 22, 2021
Previous review

Website would not process purchase because I typed in Texas and not Tx.

Date of experience: August 22, 2021
District of Columbia
1 review
0 helpful votes
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Web site is clear and important that you state where the book is coming from. Thank you

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Quick, easy, humorous(I am paying more for shipping that the book.) confident

Date of experience: September 1, 2022
Minnesota
1 review
0 helpful votes
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Easy ordering transaction
September 1, 2022

Easy ordering transaction. Now I will wait for delivery.

Date of experience: September 1, 2022
Alabama
1 review
0 helpful votes
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Great prices
September 1, 2022

Great prices. Fast checkout. Appreciate the suggestions on which copy to buy.

Date of experience: September 1, 2022
New Jersey
1 review
0 helpful votes
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The system should be able to save your password instead...
September 1, 2022
Updated review

The system should be able to save your password instead of having to re-enter it each time.

Date of experience: September 1, 2022

Very east
March 6, 2022
Previous review

Very east.

Date of experience: March 6, 2022
Indiana
1 review
0 helpful votes
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As I was in the process of checking out books were being removed from my cart. This made me mad. My quantity of 3 books should have been mine when 5 where available when I chose 3. Just because I wasn't fully checked out doesn't mean someone should have been able to pull one from my cart.

Date of experience: August 31, 2022
Rhode Island
1 review
0 helpful votes
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I'd like to be able to easily buy books from one seller in order to save postage and oil.

Date of experience: August 31, 2022
Texas
2 reviews
0 helpful votes
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I have shopped with Alibris many times and always had...
August 31, 2022
Updated review

I have shopped with Alibris many times and always had a great experience.

Date of experience: August 31, 2022

Found my item quickly in good condition
April 18, 2022
Previous review

Found my item quickly in good condition.

Date of experience: April 18, 2022
Georgia
2 reviews
0 helpful votes
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Love the selection of older books but the shipping cost could be better. Now we'll see how long it takes the books to arrive!

Date of experience: August 31, 2022
Wisconsin
2 reviews
0 helpful votes
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So far I am happy with prices and ordering, now we will see if and when it arrives!

Date of experience: August 31, 2022
California
1 review
0 helpful votes
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Easy to find the book I was searching for - easy checkout.

Date of experience: August 31, 2022
Washington
1 review
0 helpful votes
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Quite a nice site; no fuss, no muss
August 31, 2022

Quite a nice site; no fuss, no muss. I was able to find what I wanted easily. I liked that you stated the shipping upfront. And I appreciate that you take PayPal for payment. Thank you.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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I was hoping I could apply a discount coupon, but the price of my order precluded that.

Too bad.

Date of experience: August 31, 2022
Ohio
1 review
0 helpful votes
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So far so good
August 31, 2022

So far so good. I'll check back in once I have received the book.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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So many good ones to pick from and prices are very...
August 31, 2022
Updated review

So many good ones to pick from and prices are very good.

Date of experience: August 31, 2022

Went very quickly
February 27, 2022
Previous review

Went very quickly

Date of experience: February 27, 2022
Honduras
1 review
0 helpful votes
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Great as always
August 31, 2022

Great as always. Only improvement I would like to see is to save my billing information.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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I have been comparing prices with other discount book...
August 31, 2022
Updated review

I have been comparing prices with other discount book companies and your company is reasonable.

Date of experience: August 31, 2022

I ordered 3 books, was ready to checkout, then my cart...
September 25, 2021
Previous review

I ordered 3 books, was ready to checkout, then my cart empties and when I reordered the same books the price went up. Seems like this is a "not so good" business practice so instead of ordering all three books from you I only ordering one and the other two I ordered from Amazon. They DON'T change prices.

Date of experience: August 26, 2021
Missouri
1 review
0 helpful votes
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So complicated (compared to Biblio, for example). Browsing is more work than fun.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
New York
2 reviews
0 helpful votes
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I had my cart full but when I had issues with my password, it ended up emptying. Another thing was that the ones with free shipping were a little hard to understand because I read it as the whole site had free shipping.

Date of experience: August 31, 2022