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AlibrisReviews 107,675

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,266
shipping
11,256
quality
11,250
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Thanks for helping me be able to find out of print copies of books I love!

Date of experience: September 7, 2022
Puerto Rico
1 review
0 helpful votes
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Very easy to buy
September 7, 2022

Very easy to buy. I found everything I was looking for.

Date of experience: September 7, 2022
Georgia
1 review
0 helpful votes
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Great price, quality book, fine website, easy checkout. What's not to like?

Date of experience: September 7, 2022
Washington
1 review
0 helpful votes
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So glad to find whale shark books for a granddaughter who swam with them this summer.

Date of experience: September 6, 2022
Nevada
1 review
0 helpful votes
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Very quick and I always find whatever I need very easy
September 6, 2022
Updated review

Very quick and I always find whatever I need very easy.

Date of experience: September 6, 2022

Great service
September 1, 2021
Previous review

Great service

Date of experience: September 1, 2021
Kentucky
1 review
0 helpful votes
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Good selection and great prices
September 6, 2022

Good selection and great prices. I will shop here again.

Date of experience: September 6, 2022
District of Columbia
1 review
0 helpful votes
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I've purchased through Alibris at least a half-dozen times. Easy to order, great prices, and quick processing.

Date of experience: September 6, 2022
Virginia
1 review
0 helpful votes
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I wanted to order a two volume set
September 6, 2022

I wanted to order a two volume set. No problem! Alibris treated me right.

Date of experience: September 6, 2022
Massachusetts
2 reviews
0 helpful votes
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When I logged in, I lost all items in my cart. That should not happen.

Date of experience: September 6, 2022
Minnesota
1 review
0 helpful votes
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Love your store...
September 6, 2022

Love your store... I can always find the books I'm looking for and your prices are amazing!

Date of experience: September 6, 2022
Michigan
1 review
0 helpful votes
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First time and I'll check the order once received! Easy set up so far.

Date of experience: September 6, 2022
Illinois
1 review
0 helpful votes
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Very easy ordering process with many options on purchase item.

Date of experience: September 6, 2022
Texas
1 review
0 helpful votes
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Love finding bargain prices for my book club books
September 6, 2022
Updated review

Love finding bargain prices for my book club books.

Date of experience: September 6, 2022

Quick search for book, with several options
January 30, 2022
Previous review

Quick search for book, with several options. Always a reliable source for books needed for a book club!

Date of experience: January 30, 2022

It was easy to search and found the book I was interested in. I'm a fan of buying books on this site.

Date of experience: January 5, 2022

It's always great to find a used book I am interested...
September 20, 2021
Previous review

It's always great to find a used book I am interested in at Alibris for such a huge savings over new. I still prefer a real book in my hands over an electronic one.

Date of experience: September 20, 2021

It is easy to search Alibris for a specific book
December 30, 2020
Previous review

It is easy to search Alibris for a specific book. Descriptions are always accurate. Shipping is dependable. I've collected many used books for my art library on this site.

Date of experience: December 30, 2020
California
1 review
0 helpful votes
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I selected a book to buy but had not logged in. When I did log in, my book was not in my cart. When i tried to put the book I had selected in the cart, I was told the book was not available--I would guess bc I myself had already tried to order it and thus the system thought it was already being bought. So if I had not logged in, I could have bought it immediately as a guest. Now it's in some weird limbo.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
Florida
2 reviews
0 helpful votes
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The shopping experience was quick and straight forward

Date of experience: September 6, 2022
Minnesota
1 review
0 helpful votes
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Found a book 50% cheaper than Amazon
September 6, 2022

Found a book 50% cheaper than Amazon. Plus an independent bookseller. That's a win win in my book. Hopefully it's the book I need for class, sure looks like it.

Date of experience: September 6, 2022
California
1 review
0 helpful votes
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I have been completely satisfied
September 6, 2022
Updated review

I have been completely satisfied. This is the best site to get all my books! Great prices, great quality! I love Alibris!

Date of experience: September 6, 2022

Every time I have received anything from you it has...
March 30, 2021
Previous review

Every time I have received anything from you it has always been in excellent condition and fast shipping at a great price! Even with the item said good condition, I have even referred many of my friends to you!

Date of experience: March 30, 2021
California
1 review
0 helpful votes
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It always seems so simple to order from your company
September 6, 2022
Updated review

It always seems so simple to order from your company.

Date of experience: September 6, 2022

Always seem to have the books I am looking to find
November 16, 2021
Previous review

Always seem to have the books I am looking to find.

Date of experience: November 16, 2021
Florida
1 review
0 helpful votes
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They had what I want at a good price
September 6, 2022

They had what I want at a good price. I'm happy (as long as it arrives).

Date of experience: September 6, 2022
Missouri
2 reviews
0 helpful votes
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Found the product I was looking for
September 6, 2022

Found the product I was looking for. Order went smoothly so far.

Date of experience: September 6, 2022