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AlibrisReviews 107,671

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,265
shipping
11,255
quality
11,249
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Change address & have to reenter credit card? Not good waste time. Don't see shipping cost upfrant (like ABE)

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
Massachusetts
1 review
0 helpful votes
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Great book price
September 6, 2022

Great book price-- though a bit steep shipping charge

Date of experience: September 6, 2022
Ohio
1 review
0 helpful votes
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You have a great variety of books and movies. I can always find what I need.

Date of experience: September 6, 2022
New Jersey
1 review
0 helpful votes
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Quick and easy
September 6, 2022

Quick and easy. Love the ratings for the sellers and the book condition detail.

Date of experience: September 6, 2022
Florida
1 review
0 helpful votes
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I found it very cumbersome to have to wait and enter gads of info to get a shipping estimate ( I had to find my account and create a new password, just for a shipping estimate. Now that I consider most books likely ship for about $4.50, I won't worry so much. Otherwise, a simpler way to estimate shipping would have made it easier/faster!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
Illinois
1 review
0 helpful votes
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I've bought tons of books from alibis… always an excellent experience!

Date of experience: September 6, 2022
Missouri
1 review
0 helpful votes
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My original order completely vanished, I was able to remember what I had chosen but it took awhile. Some problems with password changing. Also notice that the same book does not always show up on every search.

Date of experience: September 5, 2022
Minnesota
1 review
0 helpful votes
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Good service, quick delivery and books in good condition
September 5, 2022
Updated review

Good service, quick delivery and books in good condition.

Date of experience: September 5, 2022

Easy access
August 9, 2022
Previous review

Easy access

Date of experience: August 9, 2022
Illinois
1 review
0 helpful votes
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I am very pleased!
September 5, 2022
Updated review

I am very pleased! Not only did I find the 'missing' Diary of a Wimpy Kid books for my grandson; 3 of the 5 books were in a set, reducing the amount of shipping I am paying--win-win!

Date of experience: September 5, 2022

I am able to check on books I want, hopefully at a...
August 28, 2022
Previous review

I am able to check on books I want, hopefully at a reasonable price. Today was a good day.

Date of experience: August 28, 2022

I found what I wanted quickly
June 22, 2022
Previous review

I found what I wanted quickly.

Date of experience: June 22, 2022

I was pleased to find that I could put in "mystery...
May 13, 2022
Previous review

I was pleased to find that I could put in "mystery short stories" and come up with new choices that I have not seen before.

Date of experience: May 13, 2022

Everything is clearly delineated
May 4, 2022
Previous review

Everything is clearly delineated.

Date of experience: May 4, 2022

I was able to find most of the names/titles I was looking...
February 22, 2022
Previous review

I was able to find most of the names/titles I was looking for at a price I can afford.

Date of experience: February 22, 2022

I am able to find what I want, often very cheaply--though the shipping per book is plenty...

Date of experience: October 6, 2021

I appreciate shopping at Alibris--such variety, comparative ease!

Date of experience: February 26, 2021
Hawaii
1 review
0 helpful votes
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I bet the $5 shipping will be media mail, which takes at least 1 month to reach Hawaii from the mainland. It's ok, i don't mind waiting. Just fyi- Hawaii customers should anticipate longer shipping times. :) And most of us are used to that by now. It's really ok, it comes with the territory. Just telling you so that you can be advised.

Date of experience: September 5, 2022
District of Columbia
1 review
0 helpful votes
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Great shopping experience and fast check out, thank you!

Date of experience: September 5, 2022
Colorado
1 review
0 helpful votes
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I found what I was looking for quickly and ordered...
September 5, 2022
Updated review

I found what I was looking for quickly and ordered the book immediately.

Date of experience: September 5, 2022

I found what I wanted quickly, also searched for the...
March 6, 2022
Previous review

I found what I wanted quickly, also searched for the best deal and found what I wanted right away.

Date of experience: March 6, 2022

Alibris is very easy to navigate, the service and prices are the best!

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
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Almost always as ordered and good resolution if not.

Date of experience: September 5, 2022
Washington
1 review
0 helpful votes
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The more you order from one store the shipping should be cheaper

Date of experience: September 5, 2022
Arizona
1 review
0 helpful votes
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My second time shopping
September 5, 2022

My second time shopping. First time was good. The books also were good used books

Date of experience: September 5, 2022
Illinois
1 review
0 helpful votes
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Easy and satisfied with the shipping books always good...
September 5, 2022
Updated review

Easy and satisfied with the shipping books always good shape

Date of experience: September 5, 2022

Everything went smooth ordering we'll see how the shipping goes once it's sent

Date of experience: August 26, 2022
Washington
1 review
0 helpful votes
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Don't like new books being less than used once your...
September 5, 2022
Updated review

Don't like new books being less than used once your 5.00 shipping is added. I want to reuse, reduce and recycle!

Date of experience: September 5, 2022

I like to purchase used books because it is kinder...
August 2, 2022
Previous review

I like to purchase used books because it is kinder to the planet and your company makes it easy for me to do.

Date of experience: August 2, 2022

You are awesome
May 11, 2022
Previous review

You are awesome.

Date of experience: May 11, 2022

Good
April 4, 2022
Previous review

Good. A little hard to get back to cart once I started purchase process.

Date of experience: April 4, 2022

Easy to follow ordering directions
March 21, 2021
Previous review

Easy to follow ordering directions.

Date of experience: March 21, 2021
New York
1 review
0 helpful votes
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This was easy ordering, and instead of always logging on as a guest as I've done in the past--because sometimes it's such a hassle retyping in a password & getting it right when you can't see what you typed in the first time--everything went smoothly when I just bit the bullet and created an account for the first time with Alibris

Date of experience: September 5, 2022
Washington
1 review
0 helpful votes
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Easy-to-use website, ease of shopping and ordering, and the site offers a non-Amazon choice for those of us boycotting Amazon!

Date of experience: September 5, 2022
Illinois
1 review
0 helpful votes
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Very nice and quick!
September 5, 2022

Very nice and quick! Hopefully delivery matches today' s effort! Thanks!

Date of experience: September 5, 2022