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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always find what I'm looking for with you and appreciate your being what you represent
I wanted multiple copies of a book. But sellers are allowed to list under several nearly identical names, offering only one book at a time at a given price. If one tries to order two books from the same seller the price is increased for every additional book purchased. Or one can pay for each book to be shipped from the same location but under different names as in HBR inc and HBR-emerald and HBR-ruby. This method of doing business is for the benefit of the seller and the buyer is left holding the bag (or two or 3 or 4). I can't condone this system and will only use this site if no one else has the book I want.
We've depended on Alibris—and I have personally—for decades, and have always been very happy with the details and the clear organization of information, the smoothness of ordering, the dependable
Shipping, and the quick solution to the rare issue. Don't ever change anything.
Very easy to locate the titles that our customers are looking for and ordering them!
As a bookstore, we're unaccustomed to paying tax on purchases from Alibris.
I appreciate the simplicity and the lack of suggestions to buy more than I came for. Thank you
This has been quick, simple and affordable.
Thank you for helping me escape Amazon.
Very straight forward, very good--except that we couldn't find how to contact you about having inadvertently placed TWO orders, one right after the other, instead of ordering all 4 books together in one order. Would having ordered them all together--rather than in two orders--have had any effect on our shipping costs?
Excellent as usual - will always use your services
I have always had great success with alibris, and this order is will be my continuing to place orders with you people.
Always great service and condition of books
Shipping cost should be shown, super disruptive to have some yu ing cost 0.99 cents but then cost $20 to ship.
Por ser la primera vez muy claro y preciso me gusto mucho gracias
I easily found the book, the condition and the price that I wanted
You had what I wanted at a fair price. Thankfully I didn't have to order from the Evil Empire (AbeBooks/Amazon).
Got a quick response to question I asked seller.
Many hard-to-find titles available.
You should show dealers that have multiple books in an order
Very helpful descriptions of available DVD', especially disc/cover conditions. Good variety of options/prices.
Many items from which to choose, easy website navigation, easy ordering process
Coupon not accessible and it was time consuming trying to order "error" couldn't check out as guest. Just cut order short to end this process.
I cannot delete some of my extremely old addresses. One of them is over 8 years old. When I click to update the address, I can only add new addresses. I do not like keeping old addresses on accounts because I have accidentally sent items to them. When it's been that many years since you moved, you usually never see the item.
Alibris offers an affordable alternative to the big retailers.
Books were 1.49 add a 2.00 fee and don't think it's shipped the cheapest way…media mail. Plus 2 separate shipping charges despite being purchased from the same seller.
So far so good... now will see how long it takes to get here!
First time user so good so far. I hope shipping is quick as can be. Thank you.
Finding the book I was looking for was quick and easy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.