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AlibrisReviews 102,083

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,874
shipping
8,864
quality
8,858
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Super easy to sign up and use
November 16, 2022

Super easy to sign up and use. Plus, they had the book I wanted at half the cost of others.

Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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Happy with price and that my order was still in my cart

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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Incorrect order..
December 16, 2022

Incorrect order. Much higher $total. Please stop all immediately

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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The possibility of a discount was presented over and over and over - but the instructions never worked, and no discount was ever actually applied. Also, in spite of multiple attempts, I was unable to purchase 2 copies of one book, was repeatedly told it was 'in my cart already'.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2022
Ohio
1 review
0 helpful votes
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Love this site i will recommend it to all my friends o

Date of experience: November 16, 2022
Oklahoma
1 review
0 helpful votes
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I love you guys
November 16, 2022

I love you guys. I've purchased many books from you for various friends and family and so appreciate all you do for people like us!

Date of experience: November 16, 2022
Connecticut
1 review
0 helpful votes
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First time shopper with your company
December 16, 2022

First time shopper with your company- shall see when order arrives

Date of experience: November 16, 2022
Pennsylvania
1 review
0 helpful votes
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I quickly found the book I was looking for. Alibris was the best price, condition, and shipping terms than any other option.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Easy process
November 16, 2022

Easy process. Good pricing. Offering Paypal is wonderful

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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I can usually always find the books I'm looking for...
November 16, 2022
Updated review

I can usually always find the books I'm looking for and at a good price. And I've almost always been happy with the condition they come in - only once throughout all the years have I had a problem and it was corrected immediately.

Date of experience: November 16, 2022

Books are easy to find, at good prices
November 10, 2022
Previous review

Books are easy to find, at good prices.

Date of experience: November 10, 2022
Delaware
1 review
0 helpful votes
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Once you get the current credit card info in shopping goes really well.

Date of experience: November 16, 2022
Illinois
2 reviews
0 helpful votes
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My cart from last night was empty this morning, so that was disappointing. Then one of the items didn't show up as available right away; it would be nice if you say how long it takes for the items to be "put back on the shelf," as it were.

Date of experience: November 16, 2022
Utah
1 review
0 helpful votes
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Great new books discounted *and* coupon offers!
November 16, 2022
Updated review

Great new books discounted *and* coupon offers! How can you beat that?

Date of experience: November 16, 2022

Great experience so far
November 9, 2022
Previous review

Great experience so far. Prices are reasonable and I've had only pleasant surprises.

Date of experience: November 9, 2022
New York
1 review
0 helpful votes
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I thought the shipping costs were high until I realized the books were all coming from different sources and had to be shipped individually.

Date of experience: November 16, 2022
North Dakota
1 review
0 helpful votes
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Best place to buy books
November 16, 2022

Best place to buy books. Been using this for years.

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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Found the item quickly at a good price and was given several payment options.

Date of experience: November 16, 2022
Oregon
1 review
0 helpful votes
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It's easy to find what I want
November 16, 2022
Updated review

It's easy to find what I want. And you all ways deliver in a timely manner.

Date of experience: November 16, 2022

Glad I found you
January 4, 2022
Previous review

Glad I found you. Only order from you now., Thank you

Date of experience: January 4, 2022

Great prices and good service
February 5, 2021
Previous review

Great prices and good service

Date of experience: February 5, 2021
Colorado
1 review
0 helpful votes
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I love that alibris collaborates with small shops and the prices are unbelievably low.

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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Two Tries and a note to you so that the system would work correctly. No problem, I will continue to struggle and buy your books. Ed

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Over the years, I have received what I have ordered
November 16, 2022
Updated review

Over the years, I have received what I have ordered. If there was a mix-up, Alibris rectified it.

Date of experience: November 16, 2022

Books almost always arrive as promised and Alibris...
June 6, 2021
Previous review

Books almost always arrive as promised and Alibris tries hard to correct glitches.

Date of experience: June 6, 2021