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AlibrisReviews 102,070

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,867
shipping
8,857
quality
8,851
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Found exactly what I wanted with ease, and quick purchase and check out.

Date of experience: November 17, 2022
South Carolina
1 review
0 helpful votes
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Quick and easy
November 17, 2022

Quick and easy. May return to update feedback if shipping and receiving are any different.

Date of experience: November 17, 2022
Washington
1 review
0 helpful votes
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Love being able to find old books from my childhood!

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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I love the huge variety available & it's so easy to...
November 16, 2022
Updated review

I love the huge variety available & it's so easy to navigate the website.

Date of experience: November 16, 2022

I was happy to find several options for the book I...
October 17, 2022
Previous review

I was happy to find several options for the book I was looking for.

Date of experience: October 17, 2022
Iowa
4 reviews
1 helpful vote
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Site is easy to navigate with expeditious guest checkout...
November 16, 2022
Updated review

Site is easy to navigate with expeditious guest checkout service.

Date of experience: November 16, 2022

Easy site navigation
February 1, 2021
Previous review

Easy site navigation

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
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Shopping is easy and convenient and mostly find what...
November 16, 2022
Updated review

Shopping is easy and convenient and mostly find what i'm looking for

Date of experience: November 16, 2022

Affordable to shop, quick and convenient
September 28, 2022
Previous review

Affordable to shop, quick and convenient

Date of experience: September 28, 2022

Only place where i could find this book
April 27, 2022
Previous review

Only place where i could find this book. Affordable price

Date of experience: April 27, 2022
New York
1 review
0 helpful votes
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A friend told me to I'm getting impatient that no matter what I do submit does not go through/tale me off this page

Date of experience: November 16, 2022
Iowa
1 review
0 helpful votes
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Search button worked well to find Tom Chapin CDs for kids' music from the 1990's! Thanks!

Date of experience: November 16, 2022
Arizona
1 review
0 helpful votes
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Super easy to sign up and use
November 16, 2022

Super easy to sign up and use. Plus, they had the book I wanted at half the cost of others.

Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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Happy with price and that my order was still in my cart

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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Incorrect order..
December 16, 2022

Incorrect order. Much higher $total. Please stop all immediately

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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The possibility of a discount was presented over and over and over - but the instructions never worked, and no discount was ever actually applied. Also, in spite of multiple attempts, I was unable to purchase 2 copies of one book, was repeatedly told it was 'in my cart already'.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2022
Ohio
1 review
0 helpful votes
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Love this site i will recommend it to all my friends o

Date of experience: November 16, 2022
Oklahoma
1 review
0 helpful votes
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I love you guys
November 16, 2022

I love you guys. I've purchased many books from you for various friends and family and so appreciate all you do for people like us!

Date of experience: November 16, 2022
Connecticut
1 review
0 helpful votes
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First time shopper with your company
December 16, 2022

First time shopper with your company- shall see when order arrives

Date of experience: November 16, 2022
Pennsylvania
1 review
0 helpful votes
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I quickly found the book I was looking for. Alibris was the best price, condition, and shipping terms than any other option.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Easy process
November 16, 2022

Easy process. Good pricing. Offering Paypal is wonderful

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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I can usually always find the books I'm looking for...
November 16, 2022
Updated review

I can usually always find the books I'm looking for and at a good price. And I've almost always been happy with the condition they come in - only once throughout all the years have I had a problem and it was corrected immediately.

Date of experience: November 16, 2022

Books are easy to find, at good prices
November 10, 2022
Previous review

Books are easy to find, at good prices.

Date of experience: November 10, 2022
Delaware
1 review
0 helpful votes
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Once you get the current credit card info in shopping goes really well.

Date of experience: November 16, 2022
Illinois
2 reviews
0 helpful votes
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My cart from last night was empty this morning, so that was disappointing. Then one of the items didn't show up as available right away; it would be nice if you say how long it takes for the items to be "put back on the shelf," as it were.

Date of experience: November 16, 2022