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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great selections. Happy not to feed the beast that is Amazon
Website wasnt working yesterday so my card got charged 8 times. No one at Alibris to contact or to respond to my complaint
The website found my items quickly & presented my options clearly.
This was quick and easy to order, easy to navigate the website, decent prices for the books and fair shipping.
Disappointed that I waited a long time for the book to be received and today got a cancellation notice after having received a shipment notice a few days ago. Then the book wasn't available unless I spent a higher price. Also, your coupon system is annoying as I have to jump thru hoops to find out that none of them apply. Also, I signed up with my email to get a discount only to learn that too had a $50 purchase requirement. I couldn't discern that up front and now I cannot find anyway to unsubscribe from your mailing list. Please unsubscribe me and do not share my email. Thank you. PS. Now I cannot even submit this unless I agree to have it published. This is very controlling.
I do not appreciate your policies. Why would you want this review out there anyway?
Easy to accomplish what I was looking for regarding a particular book
The site was very easy to manage and you had my selection, which was surprising!
Great prices on books, but the shipping costs are high and the coupons offered can't be applied to the total cost they are a waste as well.
It was easy to find a book and very quickly to check out
I enjoy finding books on here! Great prices for new and used books!
Found exactly what I wanted with ease, and quick purchase and check out.
Quick and easy. May return to update feedback if shipping and receiving are any different.
Love being able to find old books from my childhood!
I love the huge variety available & it's so easy to navigate the website.
I was happy to find several options for the book I was looking for.
Site is easy to navigate with expeditious guest checkout service.
Shopping is easy and convenient and mostly find what i'm looking for
Affordable to shop, quick and convenient
Only place where i could find this book. Affordable price
A friend told me to I'm getting impatient that no matter what I do submit does not go through/tale me off this page
Search button worked well to find Tom Chapin CDs for kids' music from the 1990's! Thanks!
Super easy to sign up and use. Plus, they had the book I wanted at half the cost of others.
Happy with price and that my order was still in my cart
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.