We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Need to offer shipping offers when making multiple purchases!
Too easy to miss the address/credit card screens and assume another review screen is still going to come up. Too automated. To fast. Need another review screen.
Hi. You make it too easy. I'd rather have a more obvious screen to check the mailing address and billing information. I'm always expecting one more screen and before I know it its ordered and either the address or the credit card is wrong. Please add a final review screen with everything more obvious.
They have a large selection to choose from and I have never been disappointed
You had what I wanted at a great price! No surprise there, and I'll be back.
Cordial, efficient, you had what I wanted and at a great price. Take an extra star.
It was fast to get the book I needed as well as the checking extra.
I am continually disappointed because the books I order get cancelled and I'm getting fed up
Great experience except for the expensive shipping costs@ $4.50 per book
Easy to navigate your sight fir shopping and purchasing. I will continue to search Alibris for good books!
I'm finding that sellers consistently oversell the condition of their books. Books in Fair condition offered as Very Good. Not happy about that. I tend to buy humble books, nothing worth a big fuss, but I would appreciate better care taken to adhere to those standards. Otherwise pleased with Alibris, thank you
It was quite easy to locate a book I wanted. Search results were broken down between "Used" and "New". Prices were ascending from low to high.
Great website where I found everything I was looking for at reasonable prices. The only drawback is the high shipping costs.
Everything was fine until the end.At the end there were arrival dates for only two out of my three items on the third item there was not an arrival date.
I love shopping at Alibris. I really like being able to buy used books.The prices are very fair and the books are in good condition. I love this site.
I really like really like that that books are being resold. This is a very good site with really good prices and selection. I have used it several times. I have also recommended it to other people.
Good job I really liked my experience it was so much fun I loved it
It was ok just had to enter billing/shipping address more than once, other than that good experience.
I appreciate the guest option without having to set up an account. Thanks!
It was seamless. I have always liked this site. I especially like that they helped me select a money-saving option before checkout to combine shipping.
Easy to navigate the website. Not a lot of books available that I want, tho.
Always easy to use, not complicated in the slightest
My entire experience with ALIBRIS has been excellent; the boos, accurate description, condition and shipping have been great - it keeps me as a repeat customer. Michael Z.
So far so good...;-)Hopefully I can still give 5 stars when my order has been received!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.