Sitejabber Website Reviews and Complaints
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AlibrisReviews 101,202

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
785
value
8,506
shipping
8,496
quality
8,490
This company responds to reviews on average within 1 day
Nevada
1 review
0 helpful votes
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I found something that I have been seeing for more...
December 28, 2022
Updated review

I found something that I have been seeing for more than twenty years.

Date of experience: December 28, 2022

It seems too easy to be true
January 1, 2022
Previous review

It seems too easy to be true.

Date of experience: January 1, 2022
California
2 reviews
0 helpful votes
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So you send me a text message, offering a five dollar discount by entering the texted discount code of Alibris: Welcome! Use your exclusive coupon code BKX545 to save up to $5 off your order: https://alibris.attn.tv/l/JlG/ggm_l
But then there's no place to enter the discount. I think it's called bait and switch.
I suppose you now understand why I gave you a one star rating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2022
North Carolina
1 review
0 helpful votes
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Please text me when you ship books *******920 can...
December 27, 2022
Updated review

Please text me when you ship books *******920 can yiu ship
This immediately? Need my Friday 12/30/22 if possible. Thank you. Happy holidays

Date of experience: December 27, 2022

Good
February 5, 2022
Previous review

Good. Graphics. Quick check
Out. Hope delivery will be quick. Didn't give delivery date! Would have been good

Date of experience: February 5, 2022
Louisiana
1 review
0 helpful votes
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I love this site
December 27, 2022
Updated review

I love this site. You are truly enabling me and my book addiction.

Date of experience: December 27, 2022

I love this website
December 20, 2022
Previous review

I love this website

Date of experience: December 20, 2022
California
1 review
0 helpful votes
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Easy to find books and great coupons available to use. Coupons will keep me coming back to site.

Date of experience: December 27, 2022
Georgia
1 review
0 helpful votes
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I've used Alibris for several years
December 27, 2022

I've used Alibris for several years. Items are very reasonably priced, shipping is equitable, delivery is fast. Plenty of options usually for a given item. Better prices than several other sites.

Date of experience: December 27, 2022
Minnesota
1 review
0 helpful votes
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Slightly confusing
December 27, 2022

Slightly confusing. After choosing each of the three books and making sure to click "free shipping" on the left when selecting each book, the total in the cart listed over $11.00 estimated shipping. This didn't make sense and I almost went to another provider. It wasn't until after I clicked on Pay Pal and was looking at the final page to confirm and actually order, did the shipping cost go away and list free shipping.

Date of experience: December 27, 2022
Utah
1 review
0 helpful votes
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Super easy
December 27, 2022

Super easy. Glad there are so many payment options.

Date of experience: December 27, 2022
Arizona
1 review
0 helpful votes
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Would like to filter more for Seller, condition and edition

Date of experience: December 27, 2022
Alabama
1 review
0 helpful votes
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You should make the shipping charges known up front.

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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Quick and easy; found what I was looking for; easy checkout

Date of experience: December 27, 2022
Washington
1 review
0 helpful votes
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Easy
December 27, 2022

Easy - convenient - I can find the rare books I'm looking for

Date of experience: December 27, 2022
New Jersey
2 reviews
0 helpful votes
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Very happy with the wide selection of used CD's in great condition with this certain album for a great price.

Date of experience: December 27, 2022
New York
1 review
0 helpful votes
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Interface good
December 27, 2022
Updated review

Interface good. Great vendors and choices. And I love free shipping!

Date of experience: December 27, 2022

Very quick and efficient
December 22, 2022
Previous review

Very quick and efficient

Date of experience: December 22, 2022
Missouri
2 reviews
0 helpful votes
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Quickly found book I wanted
December 27, 2022

Quickly found book I wanted. Info about book's condition available with one click. Easy check out.

Date of experience: December 27, 2022
Louisiana
1 review
0 helpful votes
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Always find what I am looking for
December 27, 2022

Always find what I am looking for. Service is top notch.

Date of experience: December 27, 2022
Illinois
1 review
0 helpful votes
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It would be nice to know shipping estimate before reaching the end.

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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I am slow on the computer, forgot my password and had to re do it. Done. I DONT WANT TO AGREE TO HAVING MY FEEDBACK PUBLISHED, SO I CAN'T SUBMIT THIS FORM

Date of experience: December 26, 2022
Missouri
1 review
0 helpful votes
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Happy to find what I was looking for at a great price!
December 26, 2022
Updated review

Happy to find what I was looking for at a great price!

Date of experience: December 26, 2022

Simple check out
December 9, 2021
Previous review

Simple check out.

Date of experience: December 9, 2021
Colorado
1 review
0 helpful votes
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Very easy check out process
December 26, 2022

Very easy check out process. I can't wait to receive my book

Date of experience: December 26, 2022