We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Excellent website, easy searching and ordering. Competitive pricing.
Excellent web site, they had the two books I was interested.
Easy to use web site. Had the book my gardener wife wanted.
Wonderful selection. Great prices. Excellent website
I believe it is one seller not two. Would rather it was one package.
Thank you!
It is hard to tell what shipping will cost. Tried to see what was available to make free shipping- no luck getting to a list. Then I could not get back once I put my credit info in- I could not add a book!
I have tried 3 times to use your coupons. You send emails suggesting I use a coupon. The way your email is written is suggestive of a good discount. The coupons are not as generous as your email suggests. And there is no obvious way to use even a little $3 coupon. So I end up aborting my order or ordering without the coupon.
Found what I was looking for at a reasonable price!
I wanted to order more than one of this book in order to save s&h charges, but couldn't find a place to do this.
Website a little glitchy - wanted to create account before checking out. After my purchase i had the opportunity to create account but I still couldn't do it immediately because of this annoying survey
I love finding treasures at a reduced price on this site.
I found what I needed easily and paid without time consuming ads or promotions. Hopefully my book arrives soon.
Easy to search and order books I'm looking for. One stop shopping experience.
All good - good selection. Never sure what the shipping chargs are going to be until you get to the final process. Shipping charges are HIGH.
The local Powells bookstore had no more copies of this book. Very grateful to find it reasonably priced with you.
Because I had to update payment and shipping address, cart was empty and had to go back and fill it again, but it all went smoothly.
I really enjoyed how fast the site is and how fast I could make the purchase without fuss or redundancies...it's more common than one thinks. So Bravo!
Except for the "prove you are human" bit I found and paid for my selection quickly and easily.
Easy to navigate the site and checkout was a breeze
Great, except I wanted to add a book but couldn't because I was halfway through the checkout process and couldn't find a way to go back.
Easy to locate specific book & lowest price in good condition.
Too difficult to find very good condition books. Why not include in your search feature what condition buyer wants?
Wish you could find a way to make easier use of coupons - % off, etc. I could purchase more items with greater frequency if that were the case.
Appreciate the coupon / ease of ordering - Thank you / Happy Holidays!
Excellent, very easy to navigate and pick your items.
I have been finding new and used books I wan, from you since the 1990's.Thank you for doing what you do and staying in business so long!
I always seem to have a little trouble checking out - forgotten password or expired card... I guess it's all because i don't use Alibris all that often, so my info seems to get old or forgotten between my visits. Other than that though, my shopping experience is always great on your site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.