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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
The shopping process was customer friendly. I am waiting to find out how the sellers description of used books compare to the actual books once received. Is the condition accurate.
Could not get to the book on Amazon for some reason. I was happy to have the second avenue to track down this interesting book. Can't wait to get it and start reading it!
I signed up to get a coupon. The only action taken was for you to get my o formation. There was no where to write in or use the coupon code. Quite scammish.
Appreciate the ratings for vendors and descriptions of book conditions.
Love this site, shipping is fast & books are high quality
Excellent selection. Had exactly what I wanted at an exceptional price. Easy website to search and use as well as checkout. I started on AddAll.com and picked both books through Alibris.
Easy to find what i wanted, shipping options for each vendor were a game changer
I liked how fast the check out was, but I was sad to see my card info hadn't been saved from my last purchase. Also, I would like to see shipping speed on the options that are listed that I could buy for a book I search. From what I saw, I could only see the shipping time at the very end of the check out process.
I have not had any issues with purchasing and creating an account.
About to finish up my collection thanks to these coupons (life savers).
First time shopping, this site was recommended by a friend. It was pretty easy and not hard to grasp. I enjoyed purchasing from this website.
Prices are great and the Website is very easy to place an order without any requirement of membership or password setup.
Too many of the dealers don't provide basic information about their books, e.g. whether a hardcover book has the dust-jacket or not.
Dealers who primarily sell remaiindered titles should be REQUIRED to state this on each record of a book they sell.
So, so many dealers' descriptions of their books are attached to the record for a different edition. I. e., you'll see a description for a trade paperback, lick on the details, and find out it's a hardback with dust jacket.
The quality control of the bibliographical data in this database is very poor.
I hate all these reprint companies' editions. They are not rare books or used books. Ban them!
There are way too many records in which you've attached what the dealer actually has (e.g., a first edition hardcover) to a record for another edition (e.g., a later paperback). This is happening more and more frequently and is leading me to do more shopping with Bibliobooks, Abe Books, and eBay.
Somewhat straightforward but if you limit the steps would be better
Easy and lots of choices, but the hidden shipping fees gets you at the end.
Was able to find items needed quickly with a simple search
So far, so good. I've ordered from Alibris before when trying to find a hard to find art instruction book. I was very satisfied with the experience.
Found the books I wanted at a great price!
Checkout was a little confusing, but not laborious.
Very straightforward. Reasonable shipping fee, and estimated delivery time.
It was so easy. I have used your website many times over the past few years. You are my favorite site for used books!
Could not find a way to put in a code to save me money at checkout while shopping online using my Android. Otherwise shopping was a breeze.
I love alibris I find most books that I want. And at very competitive prices. Besides, I want "other than" Amazon sellers to be successful.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.