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AlibrisReviews 101,149

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
785
value
8,485
shipping
8,475
quality
8,469
This company responds to reviews on average within 1 day
Ohio
1 review
0 helpful votes
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Love but books from Alibris!
January 11, 2023

Love but books from Alibris! They always have what I'm looking for!

Date of experience: January 11, 2023
Ohio
1 review
0 helpful votes
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So far it has been easy to order
January 11, 2023

So far it has been easy to order. Will let you know when item is received

Date of experience: January 11, 2023
Pennsylvania
1 review
0 helpful votes
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Good selection of the books needed for a group study!

Date of experience: January 11, 2023
Missouri
2 reviews
0 helpful votes
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I appreciated how easy it was to separate what was able to be freely shipped from everything else, and they seemed to have all the books that I wanted in stock!

Date of experience: January 11, 2023
New York
1 review
0 helpful votes
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Hard to find a book that was there
February 10, 2023

Hard to find a book that was there. And I changed my entire account because my old charge card on my previous account is no longer valid and I couldn't change it in your system.It was a nightmare to do business with you, though today it was fairly easy to make a new account and enter a new charge card.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2023
Illinois
1 review
0 helpful votes
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Easily found the books that I wanted and just as easily...
January 11, 2023
Updated review

Easily found the books that I wanted and just as easily ordered them.

Date of experience: January 11, 2023

Quick and easy
October 25, 2022
Previous review

Quick and easy

Date of experience: October 25, 2022

Great options
March 15, 2021
Previous review

Great options

Date of experience: March 15, 2021
South Carolina
1 review
0 helpful votes
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Your offers for sales stinks
February 10, 2023
Updated review

Your offers for sales stinks. Every time I try to use them, it never happens.
My $5.00 discount never showed up.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2023

OKokokokokok
October 16, 2021
Previous review

OKokokokokok

Date of experience: September 16, 2021
Virginia
1 review
0 helpful votes
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Quick, eary checkout
January 11, 2023

Quick, eary checkout. Would like to see adjustment for shipping when ordering multiple items from the same vendor.

Date of experience: January 11, 2023
Pennsylvania
1 review
0 helpful votes
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Thanks for the easy transaction and for having the books available!

Date of experience: January 11, 2023
Washington
1 review
0 helpful votes
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I don't know where to put 5 dollars off but I'm happy to get the book

Date of experience: January 11, 2023
Wisconsin
1 review
0 helpful votes
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I noticed that my phone number was incorrect
January 11, 2023

I noticed that my phone number was incorrect. It's *******349.

Date of experience: January 11, 2023
Florida
1 review
0 helpful votes
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You site is hard to use
February 10, 2023

You site is hard to use. A book was ordered for a museum library and I need to provide you with a copy of the Norton Museum of Art tax exempt certificate for order number *******. Two books were actually needed but by the time I got to check0ut the other book could not be located.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2023
New York
1 review
0 helpful votes
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Books easily found and checkout process quite easy
January 11, 2023
Updated review

Books easily found and checkout process quite easy

Date of experience: January 11, 2023

Quick and easy
April 3, 2022
Previous review

Quick and easy

Date of experience: April 3, 2022
Maine
1 review
0 helpful votes
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I was offered a 5$ discount if I provided my contact info. I provided the info got a code but was not offered the chance to use it.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2023
Arizona
1 review
0 helpful votes
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I ordered this once NEW at the same price and got no email or anything and it canceled my purchase a week or so later.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2023
California
1 review
0 helpful votes
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Your website works very well, and I appreciate that you can check out as a guest rather than having to make an account!

Date of experience: January 11, 2023
New York
1 review
0 helpful votes
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Quick and easy to find books desired and purchase
January 11, 2023
Updated review

Quick and easy to find books desired and purchase.

Date of experience: January 11, 2023

It was quick and easy
February 7, 2021
Previous review

It was quick and easy.

Date of experience: February 7, 2021
Texas
2 reviews
0 helpful votes
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Ordered the wrong book the first time, need this one
January 11, 2023
Updated review

Ordered the wrong book the first time, need this one. Easy to find.

Date of experience: January 11, 2023

Ordered a book yesterday, that order cancelled, so...
January 3, 2023
Previous review

Ordered a book yesterday, that order cancelled, so this is my second order. So far so good.

Date of experience: January 3, 2023
Canada
1 review
0 helpful votes
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See, bought two books already since learning you accept...
January 11, 2023
Updated review

See, bought two books already since learning you accept Paypal now.

Date of experience: January 11, 2023

So delighted to find that I can use Paypal rather than...
January 11, 2023
Previous review

So delighted to find that I can use Paypal rather than credit card

Date of experience: January 11, 2023

Surprised to have found so many copies of this once-restrict...
March 10, 2021
Previous review

Surprised to have found so many copies of this once-restricted book available

Date of experience: March 10, 2021

I enjoy shopping at Alibris
February 8, 2021
Previous review

I enjoy shopping at Alibris- good selection of books and good selection of sellers.

Date of experience: February 8, 2021
California
1 review
0 helpful votes
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Ok, standard stuff so far
January 10, 2023

Ok, standard stuff so far. I am a first time buyer

Date of experience: January 10, 2023