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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I searched. I found. I purchased. I had shipped. I waited...
Very quick process. I am a repeat customer. The descriptions are accurate, and delivery is swift. Can't say enough about ALIBRIS!
The site is easy to navigate. Item descriptions are clear and adequately detailed.
Thank you
Your site was easy to use.
Your price was the lowest in the search results.
You offered three shipping options.
I found a lot of great titles at great prices. It was hard to keep track of gathering free shipping books and others to use the coupon code.
I am so excited to have finally found this teacher's manual.
Eh... Why did website keep losing my charge card info & I had to keep entering it?
You send me "teasers" about savings (10% off, free shipping) but your teasers never seem to apply to me.
I love the lower prices and options to buy from many sellers. However, I wish the shipping prices were more visible or included in the prices, because it over-doubled my total when I went to checkout. I hope the books are in decent quality.
I have ordered 3 books from the US to be shipped to the UK in the last few months. 2 didn't arrive and one was cancelled immediately without explanation. Their international shipping uses the cheapest possible surface mailing company, and there is no tracking (available to the customer, or probably at all) past the US hub. Both books that were shipped as far as the US hub, and then were "lost". One was expensive and fairly rare (signed by Sir Edmund Hillary - the polar explorer). You cannot contact them regarding this delivery until after 45 days, when they immediately tell you it is "lost". Then they issue a refund. Their is no Customer Service at all. Generic responses all the way. This is not how you operate a service to either the buyer or seller - in both instances that the book has been lost, the sellers are equally perplexed and astounded by their (lack of) response or resolution.
BE WARNED - DON'T ORDER FROM US TO UK UNLESS YOU PLAY THE LOTTERY AND OFTEN WIN - check out reviews from other UK buyers with international deliveries.
I have added an image to reflect my opinion of the people they employ.
Everything was great except that the shipping cost is ourageous and you can't choose multiple copies of a book.
Everything is awesome except for the shipping cost.
Easy to negotiate the website and find what I wanted.
They try to sneak hard covers in there. When I tried to change my order, I couldn't go back to where I could shop more.
I have ordered form Alibris for years and always been pleased with their service and quality of purchases made.
Alibris is a site I have used for years with purchases from texts, to novels to religion. It has allowed me to expand my personal library, and share many fine books with friends. Thanks
Aliris has become an old friend. Used frequently
So glad to find the books I was looking for at a very reasonable price
Would be great to be able to check for multiple copies and order at once….also shipping for one place seemed exhorbitant
Would be good to be able to order multiples at once
Glitchy getting back to author to continue to shop
I wanted to order multiple copies of this book and the site just popped up that the item was already in my cart rather than that a given seller only had one... confusing
The last time I ordered from you I received the wrong book, couldn't speak with anyone and had to wait for weeks to get the correct book sent
Easy to complete order and prices/shipping costs better than Amazon
Love the selection, pricing, supporting small business and ease of shopping
Such an easy site and full of great value
I found the books I was looking for - this is my second time ordering from you. Very pleased with first order. Thank you.
Went to purchase a book through my email link and it said item no longer available. Then received another email that showed the same link and it was available. Hmm, makes me want to rethink purchasing through this company. Also, don't like how I'm required to allow feedback to other sites just to give feedback.
I JUST ordered so I have no experience to base my descision. Almost brought it down to a 2 star. I'm very surprised as to how quickly they want a review without having us experience anything yet.
I wanted a preview of the book before buying, to be sure that it's what I need.
Once 'Free Shipping' was reached, I thought I would not be charged shipping for additional books ordered. That wasn't the case so I removed the additional books I planned to purchase.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members