We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Found my book right away and easy to purchase it! Thank you
I find what I am looking for and can't beat prices!
So far, so good! Easy site to use. Great prices, fair shipping.
After I clicked "place order" I was taken immediately to the Payment page. At that point there was no way to edit my shipping address until I went back and then had to re-enter all my financial information once the address had been updated. Not cool.
Quick and easy. No issues.
Had ordered this dvd from walmart who sent a tiny widescreen version but l need a full screen version. This one disk said full screen.l hope so!
I was sad to see your shipping costs go up. I fully understand but still sad to see it.
I some how lost my first attempt at ordering when I went to sign in---cart was lost and then when I tried again I lost two of my items priced at $2 each. One I didn't mind paying a bit more for but the other was really jacked up. Not sure what I did wrong but it is what it is.
Would like to ship parts of my order to different addresses
Most of my books arrive on time. I love that they now have the ability to expedite the shipping.
However I was thinking I was going to get all of these items for half the price because I thought I would get free shipping by buying this many items. However, I was so excited about these items I still wanted to buy them.
Site was easy to use. Great info as you shop.
Thanks
Book reasonably priced and in excellent condition. Love the way its packaged.
Great experience to shop from inventory that exists in the market- always find what I am looking for at a great price- always get the order in great condition- and in good time!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.