We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Why was my card refused? Then you suggest Paypal. When I go to PayPal you asked for a difference card. I chose the original card then you take the original card.
Your process wasted my time. I have ordered many books from you. Why this idiotic time wasting process?
One place shopping experience. Knew that the books would be available and at good prices.
Able to find books called out for my courses of study and able to purchase them at low cost
Ordered what I wanted very quickly for an affordable price.
Order was very fast and easy to complete
Place order and select price and condition. No hassle.
For a first time buyer here it is fairly straightforward. During checkout, it displayed $39 for shipping but eventually didn't show up on the final review page. However, it did make me feel concerned that the coupon and free shipping wouldn't work. Maybe fix that bug so that shoppers know that shipping is free during checkout?
Great prices and excellent selection of hard to find older books.
Very easy to navigate, and books I wanted available at very fair prices.
It took multiple attempts to update my shipping address as, during the order process, I couldn't update it. Backed out. Updated it and set as default. Re-entered my cc a 2nd time only to see that my old shipping address was STILL listed. Backed out and deleted it completely from my account before having to enter my cc a 3rd time. This is horribly redundant and unnecessary. And to leave this comment, I have to agree to allow your publishing it on other websites? That's lowering my likelyhood of recommending you.
I always get to you through Cheapest Textbooks.com. Never disappointed!
This is my first go-to in looking for out-of-print books or the earlier printings available. Website is friendly. I have never had anything less than the best customer service. Love this website.
Love ordering thru Alibris. They make ordering, shipping and payment as painless as possible. They also follow through.
Once I am signed in, checking out is a breeze. Thank you.
User friendly ordering. All of my orders have always been delivered as promised.
Understandable problem, but frustrating to have to enter payment details again after being offered to "select alternative" to unavailable item, especially through your own link.
Found my book right away and easy to purchase it! Thank you
I find what I am looking for and can't beat prices!
So far, so good! Easy site to use. Great prices, fair shipping.
After I clicked "place order" I was taken immediately to the Payment page. At that point there was no way to edit my shipping address until I went back and then had to re-enter all my financial information once the address had been updated. Not cool.
Quick and easy. No issues.
Had ordered this dvd from walmart who sent a tiny widescreen version but l need a full screen version. This one disk said full screen.l hope so!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.