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AlibrisReviews 101,755

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,733
shipping
8,723
quality
8,717
This company responds to reviews on average within 1 day
New Jersey
2 reviews
0 helpful votes
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Love that I can complete the series from one shop/store!

Date of experience: April 27, 2023
Florida
1 review
0 helpful votes
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I've been using this site for about ten years. It's so simple and has an amazing selection. I've never had a single issue.

Date of experience: April 26, 2023
Missouri
1 review
0 helpful votes
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I have been so satisfied with your service & how easy you have it set up to find a book for me.
DOLORES I am 88 years old & love online shopping. Thank You

Date of experience: April 26, 2023
Florida
2 reviews
0 helpful votes
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I really hate to pay more for shipping than for the...
April 26, 2023
Updated review

I really hate to pay more for shipping than for the item, especially on some of the very cheap paperbacks.

Date of experience: April 26, 2023

It's excellent
March 26, 2021
Previous review

It's excellent

Date of experience: February 24, 2021

All books are ordered from the same seller
March 12, 2021
Previous review

All books are ordered from the same seller. Therefore shipping cost should be greatly reduced.

Date of experience: February 10, 2021
California
1 review
0 helpful votes
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Buying a book that is widely available in print so...
April 26, 2023
Updated review

Buying a book that is widely available in print so it easy to locate and to purchase

Date of experience: April 26, 2023

Excellent buying experience
April 22, 2023
Previous review

Excellent buying experience.

Date of experience: April 22, 2023

Great experience
April 9, 2023
Previous review

Great experience

Date of experience: April 9, 2023

Very smooth buying experience
April 9, 2023
Previous review

Very smooth buying experience. I was searching for a specific edition in a popular Sunset Western Garden Book series. Items presented several variation w/o id of specific edition. So went and searched for the specific edition with a associated cover.

Date of experience: April 9, 2023

I like what multiple copies of a title are listed each...
February 3, 2022
Previous review

I like what multiple copies of a title are listed each with a pull down menu button so that I can easily compare conditions of each copy.

Date of experience: February 3, 2022

Excellent site: Great Search function and very easy...
February 1, 2022
Previous review

Excellent site: Great Search function and very easy to compare the different book conditions and their prices!

Date of experience: February 1, 2022

I don't understand the process but the proving I am...
November 9, 2021
Previous review

I don't understand the process but the proving I am not a bot seems a lot smoother than having to id which box hides the bus or crosswalk

Date of experience: November 9, 2021
California
1 review
0 helpful votes
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I found exactly what I wanted by entering a partial title of the book. That was great.

Date of experience: April 26, 2023
Tennessee
1 review
0 helpful votes
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Takes the place of the second hand book stores I liked so much in my young years

Date of experience: April 26, 2023

How about letting me review what I have ordered before...
August 6, 2021
Previous review

How about letting me review what I have ordered before I fill in address, etc? There is probably a way to look over the order, but I could not find it. Thanks, LH

Date of experience: July 7, 2021
Washington
1 review
0 helpful votes
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I don't like it that the shipping cost comes as a bad surprise at the end

Date of experience: April 26, 2023
Ohio
1 review
0 helpful votes
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Love the condition of music used books!
April 26, 2023
Updated review

Love the condition of music used books! Thanks Alibris!

Date of experience: April 26, 2023

Very quick and easy...
December 21, 2021
Previous review

Very quick and easy... thank you!

Date of experience: December 21, 2021
Florida
1 review
0 helpful votes
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My first time buying with Alibris
April 26, 2023

My first time buying with Alibris. It was fast and nice. Now expecting my new book! Blessings! Thank you! :)

Date of experience: April 26, 2023
Pennsylvania
1 review
0 helpful votes
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I had items in my cart walked away for 20 minutes and they were gone. Could not find them again, really disappointed.

Date of experience: April 26, 2023
Iowa
2 reviews
0 helpful votes
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Alibris not only offers an astonishing array of titles, many of them obscure, but is user friendly in design.

Date of experience: April 26, 2023

It has always been a good one
January 1, 2023
Previous review

It has always been a good one.

Date of experience: January 1, 2023

Alibris' format is attractive and simple to navigate
June 18, 2022
Previous review

Alibris' format is attractive and simple to navigate.

Date of experience: June 18, 2022

Alibris offers the consumer a wide aray of titles and...
November 3, 2021
Previous review

Alibris offers the consumer a wide aray of titles and in a wide variety of conditions from "fair" to "new".

Date of experience: November 3, 2021
Utah
2 reviews
0 helpful votes
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Alibris is a great resource to locate used books and they aggregate sellers in a user friendly interface. Love it!

Date of experience: April 26, 2023
Georgia
1 review
0 helpful votes
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Honestly, I do not know your company. I look forward seeing the products that you sell thru the Internet. My interests are Science, automotive, aerospace, animals. I also love all music except Rap, and movies, documentaries movies. I made the first Crash Dummy and are the co-inventor of the first Dummy's at the Sheller-Globe R&D Centers for Interior Automotive, my hobby is restoration of Corvette's from 1953 to 1982 with only blown engine's!

Date of experience: April 26, 2023
Illinois
1 review
0 helpful votes
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I never thought I'd find this rare, out of print book. Now I own it!

Date of experience: April 26, 2023
Missouri
2 reviews
0 helpful votes
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I would like more details on the books, like maybe...
April 26, 2023
Updated review

I would like more details on the books, like maybe view a few pages

Date of experience: April 26, 2023

The website is easy to navigate
February 24, 2023
Previous review

The website is easy to navigate

Date of experience: February 24, 2023

This website is easy to navigate
February 19, 2023
Previous review

This website is easy to navigate

Date of experience: February 19, 2023
Arizona
1 review
0 helpful votes
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Shipping often costs more than the item being purchased. Other than this, I am very satisfied with my shopping experience.

Date of experience: April 25, 2023
Ohio
1 review
0 helpful votes
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No place to note promo code oil for savings. I have ordered before and never like this disappointed.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 25, 2023
Ohio
1 review
0 helpful votes
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My only complaint would be that I couldn't see the shipping discount until after putting in my payment information, so I got worried I was about to be charged $70 for shipping lol. Then I left the page and came back a minute later to put in my payment information and go to the review page, and realized it had gotten rid of the coupon I put in a minute before. I'd say, fix those two things. I also think it'd be great if you let sellers specify their shipping discounts. I spent 10 minutes making a cart of a bunch of books from the same seller cause I thought the shipping wouldn't be too bad since it was all together, only for it to tell me shipping would be $5o+, unless I can't see that discount until after putting in my payment information, but either way, I shouldn't have to go through all that to figure out shipping will be that much.

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Password didn't work, had to change, lost book I had checked to order

Date of experience: April 25, 2023