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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Hard to find various titles. On and off it took nearly three days. I am anxious to see the videos. The shipping costs were more than the videos.
Had what I wanted! Ordering process was smooth. Can't wait to receive them! Thank you!
Quick response. Went above and beyond the call of duty by finding a replacement.
Like it because my account is already to go quick and easy. Don't have to jump through hoops.
I was pleased how my request was sourced and filled.
Couldn't view second item in cart until I was checked out. It just stated that I had 2 items while showing the first CD.
Quick and easy can't wait for the delivery! Thanks for having the necessary tools for our lives. Amen!
So far, so good
Ask me after I receive my books and I'll let you know
I really worry about buying used books without looking at them first
I received an email Notice today 4/27/23 for $5.00 off my order. It was not accepted. Why not? Don't send me email $500 off Notices if you don't accept them. You must be aware of my Order as you emailed my cart would soon expire. Irresponsible customer service! Hopefully, the novels will meet at least "Good"
Description. I will check the Checkbox to obtain my Order but don't wish to have any of my comments published anywhere. This is a scam world. I wish to protect my identity.
Marilyn
I love alibris the movies are really cheap which i really like and they rlly don;t take very long to be delivered which is also nice so yeah really good if ur looking for movies you can't find on streaming platforms and can't afford amazons prices thanks Alribris
Love alibris. Lots of great books at great prices!
Love alibris. Great selection. Great prices. Great service!
This is my go to site for books. Would like shipping costs to be part of description.
Love the amount of available books. Shipping information and cost are not transparent enough to earn 5 stars.
Easy to use site. Fast checkout. My favorite place to shop for books.
I do not know how it could be any easier.
Pretty nice. Wish the home address could be entered with special characters though. Just so I could be as precise as possible.
Great find. Easy transaction. Soon to see about prompt delivery.
Smooth, easy operating search and check-out. Will use this site again.
Within 3-4 clicks I had my book ordered. I love the ease of finding and purchasing a book from Alibris!
Good prices and variety. Books arrive on time and in advertised shape.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.