Overview
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
Rare book, in stock, easy ordering as guest without obligatory setting up account
Easy order to place… thank you…. Even if the requirement for >50 characters in this review box is a little irritating.
Reasonable cost, easy to navigate, simple payment process. Site to a bit of finding however.
This is my first order so ask me after I receive it. Very straightforward so far
Awesome, found a great book at a great price and the postage is awesome.
A very useful site that has enabled me to find the exact book I wanted
Efficient and easy to use with a very good choice of suppliers
There was a problem with the shipping on a previous order which was then immediately refunded. The company was kind and relatively efficient. Thank you!
Everything was quick and easy so it was for me an excellent experience.
Easy to use and navigate for what I wanted, so overall a place I find myself coming back to repeatedly.
The site is very user friendly. I am also able to find books that I can't find anywhere else.
User friendly and seems very secure as regards payments - DELIGHTED TO FIND A SPECIAL RARE BOOK.
Credit/debit card handling is inflexible and error reporting is limited when a card cannot be processed.
Use of dark patterns means that I got signed up for the newsletter because I forgot to explicitly uncheck the box for signing up.
Excellent as always, used the wrong payment card and straightway I was informed. So witched card and payment went through efficiently, thankyou.
This site is very easy to use and understand and to navigate.
It's always easy shopping with Alibris, quick and easy, no mess or fuss.
It's always great shopping on Alibris, they have just what I need.
Great site, easy to use and have a lot of books im looking for. I dont like the standard £3.99 del charge for each book so it depends on the book and availability.
A great site that has god availability of books that you cant find elsewhere for reasonable prices. I have used this site before with no issues.
Easy so far! If the book arrives punctually I'll be delighted.
Great. Interested in this subject. Will probably order more. Thank you
I can get books from here that are hard to find elsewhere. I like used books.
Very helpful web site easy to use. Nothing more to say at the moment
Excellent! Bought a book - hope its a good one - what more can I say?
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members