business logo of Alibris UK

Alibris UK

Overview

Alibris UK has a rating of 4.6 stars from 8,761 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris UK most frequently mention good price, excellent service and shipping costs. Alibris UK ranks 2nd among Textbooks sites.

service
3
value
4
shipping
3
returns
2
quality
3
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How would you rate Alibris UK?
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GB
1 review
0 helpful votes
Follow William F.
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I enjoy shopping on alibris
April 13, 2025

I enjoy shopping on alibris.

I just wish that you would keep the card code number.

Therefore, I do not have to get my card, each time to make my purchases.

Date of experience: April 3, 2025
GB
1 review
0 helpful votes
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Credit/debit card handling is inflexible and error reporting is limited when a card cannot be processed.
Use of dark patterns means that I got signed up for the newsletter because I forgot to explicitly uncheck the box for signing up.

Date of experience: March 19, 2025
GB
1 review
0 helpful votes
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Very smooth!
April 13, 2025

Very smooth! A book I wanted was there and the laptop remembered my username and password accurately!

Date of experience: April 3, 2025
GB
1 review
0 helpful votes
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Great site, easy to use and have a lot of books im...
April 11, 2025
Updated review

Great site, easy to use and have a lot of books im looking for. I dont like the standard £3.99 del charge for each book so it depends on the book and availability.

Date of experience: April 1, 2025

A great site that has god availability of books that...
January 6, 2025
Previous review

A great site that has god availability of books that you cant find elsewhere for reasonable prices. I have used this site before with no issues.

Date of experience: December 27, 2024
GB
1 review
0 helpful votes
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It was easy to find what I wanted, and what the price was (including postage). I know from experience that I can count of alibris.

Date of experience: April 12, 2025
GB
1 review
0 helpful votes
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Straightforward transaction after updating credit card...
April 24, 2025
Updated review

Straightforward transaction after updating credit card details, good price for a usually expensive book.

Date of experience: April 14, 2025

Straightforward procedure and clear descriptions, best...
March 7, 2025
Previous review

Straightforward procedure and clear descriptions, best price available for a copy in this condition.

Date of experience: February 25, 2025
GB
1 review
0 helpful votes
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Been using this site for years; never being disappointed...
April 13, 2025
Updated review

Been using this site for years; never being disappointed either in delivery or stated quality of the books.

Date of experience: April 3, 2025

Have always had excellent service from Alibris, in...
April 5, 2025
Previous review

Have always had excellent service from Alibris, in terms of both book quality and delivery promises.

Date of experience: March 26, 2025
GB
1 review
0 helpful votes
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I have had a lot of trouble with this purchase. I've spent over three hours on it, with MUCH AGGRO! Your payment screen would not accept my "Card Details". Eventually, I discovered that my own bank had blocked use of my debit card on the grounds that there was something insecure about your bank account, which I believe to be stupid, and I told them so. This problem would have been averted if the wording on your payment screen to cover this kind of event were to be changed to something like "Your bank is refusing payment". This would be true. To say that my card details were not acceptable is completely misleading, as the details that I put in were entirely correct. So I was led to believe that I was making a mistake in putting these details in, which in reality was not the case. As things were, I wrote to your Helpline, but received a completely irrelevant response, and when I wrote again, I received no reply. I also wrote to the Seller, and THEY did not reply either. So, altogether, I have felt very hot under the collar. I think that I have now just about managed to buy this book. So here's hoping that I'm right.

Yours Sincerely, Andrew White

Date of experience: March 26, 2025
GB
1 review
0 helpful votes
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I would prefer to see all shipping options before entering card details. As it happens there were no other options so perhaps the wording should be adjusted at the checkout stage as it implies there are other options. For instance, I would have paid extra for express shipping. I do not want my card details saved.

Date of experience: February 20, 2025
Sweden
1 review
0 helpful votes
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Happy to find books you'ed never find elsewhere. Sadly Brexit made it much more expensive to by from UK but anyway pleased to find the book I've searched for so long time.

Date of experience: March 18, 2025
Sweden
1 review
0 helpful votes
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I would like a simpler payment solution
March 16, 2025

I would like a simpler payment solution. The current one requires me to go to my internet bank and change the permissions so that all internet purchases are allowed.

Date of experience: March 6, 2025
Austria
1 review
0 helpful votes
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There was a problem with the shipping on a previous order which was then immediately refunded. The company was kind and relatively efficient. Thank you!

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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I must confess I am a little surprised that I cannot...
February 23, 2025
Updated review

I must confess I am a little surprised that I cannot proceed with the transaction without writing a review. The mechanics of the transaction were otherwise straightforward and I am happy to place my order with Alibris. Thank You

Date of experience: February 13, 2025

I tried to place this order earlier today but was unsuccessf...
June 3, 2024
Previous review

I tried to place this order earlier today but was unsuccessful. On this occasion - no problem - success!. It may have been the sequence of actions that I made earlier that had been wrong

Date of experience: May 24, 2024
Ireland
1 review
0 helpful votes
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Very impressed that Alibris returned with a book I had been searching for years ago; Thank you so much; it's a rare find and delighted to bits to have it.

Date of experience: March 2, 2025
GB
1 review
0 helpful votes
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Easy to order!
April 24, 2025
Updated review

Easy to order! Reliable service always received from this website!

Date of experience: April 14, 2025

ALL GOOD
November 1, 2024
Previous review

ALL GOOD - RELATIVELY EASY TO REACTIVATE MY ACCOUNT AND MAKE A PURCHASE

Date of experience: October 22, 2024
GB
1 review
0 helpful votes
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Always reliable
April 23, 2025

Always reliable.
Can usually find what I am looking for. Reasonable prices.

Date of experience: April 13, 2025
GB
1 review
0 helpful votes
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Excellent all round experience:
March 11, 2025
Updated review

Excellent all round experience:- Great website. Easy to search and find titles that I am looking for. Good range of sources. Good prices. Easy to login and check out.

Date of experience: March 1, 2025

Excellent website
January 19, 2025
Previous review

Excellent website. Easy to search and select choice of book. Wide range of titles and suppliers. Easy to login, checkout and pay.

Date of experience: January 9, 2025
GB
1 review
0 helpful votes
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Easy to access & order
April 11, 2025

Easy to access & order - have needed to chase up a couple of suppliers in the past but always received ny order in good shape

Date of experience: April 1, 2025
GB
1 review
0 helpful votes
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Easy to navigate: I had to change my bank details to...
April 19, 2025
Updated review

Easy to navigate: I had to change my bank details to make it work.

Date of experience: April 9, 2025

VERY QUICK AND EFFICIENT
November 29, 2024
Previous review

VERY QUICK AND EFFICIENT. Access EASY, I like your site alternative to Amazon.

Date of experience: November 19, 2024
Belgium
1 review
0 helpful votes
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The alibris shopping experience is always very good
February 16, 2025

The alibris shopping experience is always very good. However, there seem to be occasional delivery problems caused by the fact that the UK is no longer in the EU.
My last order from the UK in 2024 did not arrive.

Date of experience: February 6, 2025