On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Certain difficulty in inputting a card number. Says Visa, which my card is (maybe Visa Debit is not accepted?) but only accept Mastercard.
Great site to browse and very easy to order any book you may want to.
I updated the quantity to 2 and then clicked place my order, and it only ordered 1. Now I have to waste another £4 shipping. Cheap trick.
Very quick and satisfying! I have just (within the last ten minutes) seen this book mentioned in Booklaunch issue 25 and have found a copy for sale - marvellous! Keep up the good work!
Very quick and convenient - the longest part of the ordering process was my having to look up my new debit-card number and type it in! Tremendously efficient - the website, not me!
The site is easy to navigate, links from bookfinder work seamlessly and enable further examination of other copies etc. etc. It also convieniently stores address payment details etc.
There is no way to update my payment information and every time I try to buy a book it says it doesn't work. I have to save the same credit card information over and over again. I think this is because it does not store the 3 digit security code. It is incredibly annoying.
Fabulous place to find well-priced, rare books. This is the second time I've found a book here that I can't find anywhere else.
This was my last resort looking for a book that's out of print. Very reasonable pricing too. Fab!
Everything okay, but:
Former orders, no longer appearing in the basket (right corner), suddenly were added unexpectedly.
Additional taxes were showed just at the end.
I've wasted a lot of time trying to place one order unsuccessfully I now discover that I could only get ahead by accepting your cookies. It seems you have become a rather bullying outfit. Do you want customers or enemies?
You wouldn't take my credit card which is perfectly valid, so I had to give details of my debit card instead - much time wasted, and ill-will in large quantity generated - what is wrong with your organisation?
Easy to order, nice that you take American Express, I wish you'd take payPal, too (do you?), and especially I wish that it would be mandatory for booksellers of hardbacks to write whether or not the dustjacket is included. ALWAYS.
It should be stated more clearly that currency needs to be USD to be able to check out.
Love Alibris, absolute life saver when I was writing my dissertation in lockdown. My favourite source of online second hand books:-)
Glitchy today and I was already pissed off that I bought a book yesterday which was then cancelled. Poor stock management by seller?
Generally, I find Alibris easy to use. The website design is intuitive and simple to complete purchases. My only criticism is the vey poor quality of the photographs of the books on offer. Not sure if this is a limitation of your website or the quality of images provided by sellers. Condition of any book I buy is of utmost importance to me and this is often hard to asses from the very low-res pictures provided. If that could be improved it would be 5 stars from me! Thanks.
I am an old customer. Very satisfied. Old books keep many interesting ideas for subjects considered trivial today after long brain washing.
Very efficient for every book I have ordered so far. Thank you for your endless tank of old books
Really straightforward and I appreciate being able to browse through different editions of the same book from one page, including the publisher/year info. I wanted to buy a book for an incomplete collection so that was exactly what I needed!
1) The book I clicked "Buy" on was not available once I logged in. I would have liked it to be reserved for me.
2) The payment form said there was a problem with the billing address, but the "Use the same address for billing" option was ticked. How can the billing address be a problem in this case?
Very good selection of the interdisciplinary studies of literature and culture
I found very good information about the books and the sellers
First time buying, it was good price, now I need to see how long will be the arrival.
All good thank you, easy to use i would recommend to others to use thank you
Straight forward and easy to use. Payment was easy to use as well.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Textbooks Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members