Overview
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
I found it difficult to navigate the menu but as it has been 10 years since I last used it and it has become better! So, overall I am relieved it has become easier. However, I DO hope it will continue to become more simple to access over time.
Nice and easy. I was looking for a book and discovered that it was not available at Amazon. I continued searching online and discovered Alibris. I found the book I wanted with a much lower shipping cost than Abe. Alibris provided the solution to my problem and is now on my list for future purchases.
The best price I've found for that specific edition and glad it ships from UK. Postage price reasonable. Although I didn't find out how long till I can expect to receive it until I had paid
I have a new debit card which is valid and has been used several times but the old one hasn't quite expired. Your payment site wouldn't accept the new card so I had to dig the old one out - fortunately I hadn't destroyed it yet!
Disturbingly easy to make impulse purchases! But that is no bad thing where books are concerned.
Thank you very much for all you do. The only gripe i have is that American Express, on your site, should also process payments in currencies other than US dollars.
Very pleased to find a copy of this title. For some reason this book is only available new from the USA. I'm pleased to find a second hand copy available from the UK
I found what I was looking for very quickly. The information on the site is very clear.
Easy and straightforward to search for item plus payment instructions clear and able t0 complete quickly
I'm in France,. The book is a present, I'd prefer a bill was not included with book Can you do this? Not being able to see this option is my 1 small complaint.
Navigating Alibris is quick and intuitive. I was able to find what I was looking for. Nice transition through to payment, including the option to use guest.
I HAD an account but it was YEARS ago and at 76, even though I keep a book of all of the bloody codes we have to have in the 21st Century, I COULD NOT FIND IT! Progress? And all to spend less than thirty quid...
Simple, intuitive search. Clear presentation of buying options. Found the title and edition I was looking for in minutes. A smooth journey to the book I was looking for.
Quick access to a number of rare titles by a little-known photographer
Easy, clear and quick - what more do you need me to say? I won't bother in future, if all you want are empty phrases...
Very easy and clear, thank you - but I really don't want to hassle around counting characters!
A rich stock. It is difficult to reach alibris.uk because it is not clear in alibris.com. Why you do not e-mail directly from uk? The e-mail received entitle to a bonus coupon, and I beleive it was valable also in UK. Since Brexit imports and mail from UK are more dificult
Very quick and convenient - the longest part of the ordering process was my having to look up my new debit-card number and type it in! Tremendously efficient - the website, not me!
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Quick message about your shopping experience so far - ok
Quick message about your shopping experience so far - ok
No fuss, no problems, so long as I can remember the password email combination. Many thanks.
Flawless. That was one word that encapsulates the entire experience. However if you want me to woffle and fill the box with palaver, by all means, palaver it shall be or is.
The whole process was easy and efficient. Now I only hope the book arrives in time
Found exactly the book i wanted (not knowing title or author) and found a copy at a price I was willing to pay: ideal!
Maybe computer system changed since I last ordered, but I had great difficulty logging in, with my password not accepted.
It was very good; I found the book I wanted at a reasonable price
Thanks - it was a simple and easy process. And nice to pay in pounds.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members