Overview
Alibris UK has a rating of 4.6 stars from 8,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris UK most frequently mention good price, excellent service and shipping costs. Alibris UK ranks 2nd among Textbooks sites.
EXCELLENT quick and easy to access...only problems come with buying books from the USA which take so long to deliver
Excellent! Right selection and reasonable shipping cost.
Very swift process through to payment. Clear and concise description of books available.
I encountered two problems
1. Difficult to get my card accepted.
2. Did not get the discount code even though I requested it twice.
It took at least an extra 15-20 minutes to complete the transaction, which was a nuisance.
Very easy to find the book I wanted and it was quick and simple to fill in form and sort out payment.
No problems. It was easy to log in. My details were stored properly.
Speedy and easy to follow. Customer-friendly! I will certainly use Alibris again and recommend it to others.
Have ordered many times previously. Thoroughly recommend.
I had difficulty finding a book covering the era, but pleased I eventually found this.
Simple and straightforward to find the book I was looking for and a copy I would like.
Books I am looking for are easy to find, ordering is simple and communication is clear.
The site has been poorly programmed. For example, I had to try several times to enter the details on my credit card, because the site requested the county rather than the state in the U.S. There were other electronic glitches as well. Eventually was able to place the order, but it was not easy and required a good bit of persistence.
1. Searching was good
2. Form was clear.
Another good thing was that I didn't get hassled for a State. New Zealand is too small to have states.
Did what it said, clear explanation of content and the state of the book
Could not find a continue shopping button on your page had to keep using the back button the the browser
Generally very good. A little more clarity on shipping charges to my destination (UK) would be helpful. Using the term "Estimated shipping" at the point of checkout does not inspire confidence that that is what I will actually be charged.
Otherwise, all good. Thank you.
All good apart from the confusing way that changing billing and shipping address options are presented and the lack of logical simplicity in how this can be achieved.
Another try. Let's look if it passes customs without problems this time
Too many problems with customs although you charge me for the 6% VAT, which means that there should not any issues.
Estimate shipping cost to France where 4.5 euros but once I put my credit cart informations, the real shipping cost where 10 euros! That's not fair, as i may be not have place the order. Then a 2 stars rate...I'm really not satisfied with that.
It took four different attempts for my payment to go through over the course of two hours. Frustrating and left me concerned that I have exposed myself to theft of card details.
Took ages to tell you did not have what I ordered. Looked at your listings and found a vendor (of yours) that is based here in U.S.
However shipping says it must go to you for distribution rather than direct to me. More delay…
Option for PayPal offered but would not work. Had to request clarification and got a quick but confusing reply which said PayPal not available to U. K. buyers; I'm purchasing from the U.S. where I am a citizen.
Hard to retain UK site even when requested on search. Defaulting to US. Card payment 'rejected' as result of abbreviated first name but no clear path what to do next. Thankful CC company picked up and texted pathway to complete purchase safely. (I hope)
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members