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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Easy to navigate and purchase. Good book selection, too.
So far everything in the ordering process has gone smoothly.
Could not work out how to order two books in one basket
As an existing customer - a continuing happy customer also!:-)
I would like always to have a picture of the actual book, especially with hardcovers, or - if that is too much to ask for - to have, in the description, specifially mentioned the dust jacket. Most times, it is not noted when it is missing or in bad shape.
I like Alibris a lot but shipping for books is very expensive on your site. Also, for hardcovers, it should ALWAYS be specifically noted whether the dust jacket is included or not.
The platform works for which I am extremely grateful!
Assuming the bibliographical details are correct, very good.
If an item is put into a basket but is unpaid, then no one else can order it. Items should remain available until paid for.
Was complicated to change some personal details otherwise fine
Easy to use and very efficient. Good price range for different book conditions.
A painless and even pleasurable experience for well on 20 years now - don't change a thing!
So far so good, although I haven't received my product yet! Alibris is an easy site to navigate and I found what I wanted without any problems. However, it appears slightly dated in interface design, which made me slightly wonder how secure it was. I then landed on the payment page, which also didn't install me with secure confidence. However, fingers crossed everything will be OK. But that's my feedback.:-)
I will shop again very reasonable priced book been collecting books. Books are valuable in knowledge and wealth
Easy seamless transaction. Best value for this item.
Had to go to my other email address because I had forgotten my old password. Waste of time.
This popup is rather annoying so knocked it down a star.
I'd like to be able to combine shipping on books ordered from the same seller, but that's not stopping me shopping here.
I would like to easily see books available from a single company to optimise shipping.
The cost of shipping is not acceptable given the order.