On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick transaction. Hopefully the delivery is going to be likewise
Registered buyer so all easy to complete transaction in no time
All good. Needed to update card which I did, order then swiftly processed.
Problems with payment were the main issue. Everything else is fairly user friendly although it delayed me a bit comparing publication dates and locations of different editions of a book - making that more visible would add to the quality of the experience.
Good items, sellers and service had the items i wanted and seller i could chose from.
All good no issues, have bought before thanks ************************
Easy site to use and generally competitive prices. Good range of books available.
Fast, easy and quick to find the book I have been looking for.
Very straightforward process for ordering and purchasing books. Also a great selection to choose from.
Easy and straightforward to search for item plus payment instructions clear and able t0 complete quickly
Excellent service, reasonable prices with peace in your mind.
Having to put in the details Of the same card every time ready puts me off using your website
I have made three purchases, from your website, within the last week. Each time you have demanded, that I re-enter my bankcard.
If you do not correct your website, then I shall purchase my books elsewhere.
Such a great variety of reasonably priced books. Keep up the good work
There is always lots of choice and great value for money a plus alround
Wonderful array of books and prices. Old and new books are fun to navigate on alibris site
Alibris is easy to use to find your kind of book, with excellent service.
Alibris is easy to find what you are looking for. I would recommend them to every body
Love this site. There are smoother… but alibis feels like an old bookshop
Good website - easy to find book I wanted. Good selection of books in various conditions and sellers. Easy checkout and payment.
Easy to use website, easy to search and find what you want. Product choices clearly shown. Easy to pay and complete purchase.
Quick and easy, with the minimum of fuss. I always look for books listed under Alibris.
We got there has some sucurity issues with bank but got there thanks so much well worth it for the price
The site doesn't accept my payment details although this hasn't changed, and you have already processed previous orders with these details. This is tiresome.
It's tiresome to have to keep on entering the same saved credit card details every time I make an order - hence only four stars.
Tried to use a coupon that was emailed to me - but apparently it only works on the US site.
The website is easy and speedy to navigate. It would be hard to fault it; but if I were to be picky I should suggest that more information about each book on offer would be appreciated.
Site is easy to use and progress through it is prompt and simple.