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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I did not receive a voucher, enticed with a voucher which i did not receive
Placing an order is easy. Wish you would accept Klarna as a payment method as I for one would definitely buy more at the same time.
Stress free shopping. Fair international shipping rates.
Excellent selection, multiple options. Prompt service and delivery
Superb library and availability, both new and used. Very good website and efficient delivery
Good and easy website to use, great that books are send overseas.
Usually find just what I Need with some interesting related suggestions.
Wonderful independent website supporting local independent businesses!
Excellent service. Clear instructions and detailed information
Clear, speedy and easy navigation of site. Informative as to content and quality of items.
I'm happy to have found a DVD copy of a movie I've wanted to see for some time. Straightforward to purchase.
Thanks. Great books at Great prices in Great condition. & the shipping is pretty reasonable too.
I love Alibris. Hard to find books. In great condition at great prices.
Fine but fiddly as I had no record of my pasword and had to go round in circles to establish a new one.
Be good to find out postage cost earlier in the process otherwise excellent thank you
Nothing to say except that I object to being told how many characters I may use
Good buying experience but would be perfect if the order page confirmed the condition of the book ordered (there were 2 available from the seller, 1 good, 1 very good - I chose the latter as I only ever buy very good or better items).
It is strange that the site claims I do not have a password on my account when there is one registered on my PC.
It is annoying when I cannot use my account due to some back-end error and I am forced to purchase my orders as a guest.
Easy to order and I like having the option for guest checkout.
Good communications with seller, although photos on the alibris site always help.
I learnt during this purchase process that Alibris add $7 to the seller's price (in this case $13) as a charge for the shipping method used. I consider this to be deceitful to both seller and buyer. By all means charge for your administration, but it is part of the shipping cost, not the product.
You need to take PayPal - how you don't accept this is today's commerical environment is beyond me