AlibabaReviews 13,768

Best customer service ever and fast shipping. Communication was steady during the whole order with prompt updates and once again I cannot stress how great the customer service is

Aliibaba did a fine job of arranging and expediting my order. They communicated well and provided updates on status of order - good service. Will deal with them again if I require additional parts for my equipment.

I found dealing through Alibaba very easy and secure. So far I have had no issues! Very Good. Payment by credit card is very easy and it gives me the protection that I need. Very Good!

Great service and product, real pleasure to do business with!

The Seller was engaging, understand what my needs are and willing to accommodate my request.

Easy to deal with and safe money transfers. Working on another deal at the moment. Looks like successful.

Alibaba has not done enough to protect my purchases. There are a lot of dishonest sellers who want to make a quick dollar, sometimes the product are bad and most they don't supply what was promised and when it was promised. When I complained, Alibaba has been siding with the sellers which only makes me more nervous about purchasing on the platform. They need to do more to screen out bad sellers and promoting the good ones.

I have been deceived many times in the past
Being assured and able to do business gives you peace of mind

Strongly recommended company I have ever met and cooperated. I satisfied with whole order styles and services.

Very good service quality from the supplier who were very hepfull and professionnal. No delay, take care about transportation.

Good product
Fast response from the teamleader
Hope to have a long term partnership with this company

My experience with this supplier was great. Their service was great, they gave me options which were reasonable, price was very good, quality of doors are beautiful and i will be their permanent customer from now on. Thankyou Emma for providing this fantastic service and look forward to talk to you again very soon.

Great service, no problem with on line payment. Shipping expensive to Dominican Republic.
Comunication 5 stars. I will back to buy in alibaba.

Thanks,

Tomas Fernandez.

I did not know about Alibaba.com until I was actively searching for a product. I took a chance and bought the products from Pherobio Technology Co., Ltd. They shipped it. Its easy. The thing I love the most is the insurance or trade assurance for payments. It made me more comfortable to shop.
I am a happy customer so far. Thanks to Pherobio Technology Co., Ltd.

I think that they have to look more ship ways and fast to send products to Spain, the last experience was not perfect because the delay

I have received excellent quality of product and service from merchants on the Alibaba site. Highly recommended.

En la plataforma, los proveedores están clasificados, me gusta guiarme de eso antes de hacer un pedido.

Great service from Mag Yuen
Good help easy communication and good quality products
Fast shipping and sample production times

I bought a bulk purchase from Yiwu Hongchen Sunglasses Firm. Once my package arrived in South Africa, I was penalized R750 because of a mistake they made on the shipping documents, I notified them but they ignored me and failed to rectify or reimburse me. Do not buy from them, they make mistakes and some of the sunglasses are defective.

I am very very happy with the company their delivery and the sales person Jenny was more than helpful.