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1.4
aleks.com

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
434
value
448
shipping
312
returns
317
quality
455
Georgia
2 reviews
8 helpful votes
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NOPE
February 17, 2017

Last semester, I used Aleks and it was wonderful. Well now, Aleks has a RAT on their team and that RAT has gone in and made changes in the software for this semester. I had 29 learned topics. I didn't do so well on the assessment and it took my previous work away from me and sent me to 18 topics and erased my report card, LYING about how many topics I've learned. I've learned 29 and you're changing your mind to say that now I've only learned 18?! I got so mad I voiced my concerns with professor last night. It's almost end of the 8 week semester and I have WAY TOO MUCH going on to play this cat and mouse game with ALEKS. That RAT has got to go. I freaking hate this system now. It used to help me. What a shame! You punish students for scoring badly on the assessments. Schools, if you're considering Aleks, DO NOT USE THEM! RUN FROM THEM!

Date of experience: February 17, 2017
Texas
1 review
7 helpful votes
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Really awful program
February 16, 2017

I'm not good at math and never have been, so I was actually a little excited to use this program to help me in college. Well I can tell you right now that this program is absolute garbage. Instead of teaching me anything, I feel like I'm constantly being punished for not knowing any of the stuff being taught. Every topic consists of 3-5 questions you have to get right in a row. If you miss one then you get a point taken away, sometimes resulting in you starting back over at one.

It's an asinine way of learning. I honestly have no problem with it, because I understand the program wants us to know this stuff before moving on. My problem is that the explanations given are horribly explained and make no sense. It at least takes several minutes just to decipher what they're trying to explain to me, then another 20 minutes just to constantly switch between the problems and explanation. On top of that, every 6-8 hours (within the program) you have to take a knowledge check. Well, if you already feel like you're being held back, here comes another obstacle for you. Knowledge checks takes everything you've been doing since the last knowledge check and makes you do a 25 question quiz/test. At the end of it, it tells you how many topics you've mastered so far, and how many topics you have to go back and relearn. No explanation on what you missed. No opportunity to see how you missed a question or even what question you missed. It doesn't help that you have a time limit within each week to meet, and on top of that you have a certain topics goal every few weeks, and failing to meet that really messes your grade up.

All in all, the program is horrible. It's a terrible way to teach anyone how to do anything. I feel like I'm learning to deal with the constant anxiety and stress of not passing instead of any actual math. If your college says they offer Aleks, do not take it. I'm serious. It's a terrible program and it's made my life very, very stressful. Like everyone else here, I hate this program. I can't wait to have math over with just so I don't have to use it anymore. Aleks is a perfect example of terrible design.

Date of experience: February 16, 2017
California
1 review
20 helpful votes
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Read first
February 14, 2017

This program sucked. The explanations were completely blunt. Didn't tell me what I go wrong. The way it explained it made it 100xs worse. I can't wait for this semester to over so I won't have to use the trash ever again

Date of experience: February 14, 2017
Michigan
1 review
7 helpful votes
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I really like how this program rewards success by deleting it once you have a sign error on the next problem. Repetitive testing really drives home the concepts. Not. If you ask for help in this program, you get points deducted. Makes so much sense to pay out the@$$ for this program to tell you you're wrong. Teachers are so keen on using this program because they rely on it to teach you, but all this does is further the corruption of learning by testing rather than teaching. Question after question, test after test, and for what? Am I supposed to learn something from that? Absolute garbage, and as others have said, if you see a professor is using this program, drop it IMMEDIATELY.

Date of experience: February 12, 2017
North Carolina
1 review
7 helpful votes
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Purgatory
February 7, 2017

Aleks poisoned my water supply, burned my crops, and delivered a plague into my house. To anyone struggling with aleks, mathway.com is heaven sent.

For real i hate wasting $100 on this site every semester when i don't learn anything from it and i want to die every time i use it.

Date of experience: February 7, 2017
Florida
1 review
4 helpful votes
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Programmed by a brainless $#*! sniffer with intentions to slowly torture it's users. Creator deserves the Pear of Anguish while being roasted alive inside a Brazen Bull with a Heretic's Fork around their neck whilst Justin Bieber music plays deafeningly loud in the background.

Date of experience: February 7, 2017
Colorado
1 review
140 helpful votes
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ALEKS is fantastic!
February 7, 2017

For the past eight years of my life, I've been searching for ways to empty my soul via inflicting physical and psychological pain upon myself in the most dramatic ways possible. I've tried watching horror movies on acid, sleeping in red ant nests, and sticking my penis in a pencil sharpener, but so far nothing has been as effective as ALEKS! While it didn't seem too exciting at first, the bland formatting, endless questions, and the fact that after a knowledge check I often have to do everything again left me a soulless husk in just two weeks! I strongly recommend this to anyone wanting to rid their life of joy, passion, and emotion. Also great for art professors who don't care about their students education.

Date of experience: February 7, 2017
Minnesota
4 reviews
4 helpful votes
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This website sucks $#*!
February 6, 2017

You guys need to fix it make it easier you son of a $#*!. They are sucking $#*! and this website to. Fix it $#*! heads. It super frustrating and $#*!y

Date of experience: February 6, 2017
California
1 review
8 helpful votes
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ALEKS IS TERRIBLE
January 30, 2017

Based on the reviews I have seen so far, I'd like to think that everyone agrees aleks sucks. When you're forced to do hours of tedious work on a bland and repetitive website, it makes me want to literally die. This piece of crap website is just an excuse to give students tons of extra stress. Like wtf don't ever assign this as work to people.

Date of experience: January 30, 2017
Ohio
1 review
7 helpful votes
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A word of advice, if any professor tells you they're going to use this website, drop the class immediately. The only positive experience I've had with this program is reading the reviews. It's a bit reassuring to know there are other people out there who have struggled through this with me.

This website is an absolute scam. You'll be forced to spend over 10 hours a week working on what they call "My Path". In my experience, each of these weekly paths is about 75 topics you have to learn, then complete AT LEAST 2 problems each. I say at least, but wow. Good luck. If you miss one problem, you don't just not get the point. You LOSE progress. I hope whichever absolute $#*!head came up with this system is castrated with a razor. You lose progress for typos, any tiny mistake like flipping a sign, ANYTHING. You don't even get one chance to fix it. Click on the wrong button? Too bad. ALEKS shows no mercy. So, while there are 75 topics, with each being at least 2 questions, usually 3, and with any small mistake requiring you to do an additional 1-2 problems, you'll probably be doing about 400 problems a week. That's almost seven hours of work, assuming each one only takes one minute. If you actually manage to finish the thing, you still aren't done. Don't forget you have another assignment due tomorrow. At this point in the review I can't even be angry. I'm just miserable. Those six five star reviews? Those were all ALEKS staffers.

Thanks to this website I probably won't graduate college, but I'm already in debt.

Date of experience: January 29, 2017
Georgia
1 review
4 helpful votes
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$#*!ed stupid $#*!
January 24, 2017

Why do they take points from the question u already answered? If you get a question right and move to next one but fail it, these stupid $#*!s just take back the point u earned from the previous question. Your hard work was for nothing. They should change it so that if u fail a question no points should be deducted. If they deduct point they are just taking of credit u earned in the other question. Why do they interrupt with this knowledge check? Shouldn't you be able to choose when to do a knowledge check? I hate this filth the more I use it. They don't explain anything or topic well, ugh they are just $#*!ing nuts. They give u an explanation and then they give u an entirely different problem u never came across in the examples while expecting you to suddenly know it.

Date of experience: January 23, 2017
South Carolina
1 review
8 helpful votes
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ALEKS is probably the worst experience I've ever encountered it my entire adult life. The program seems like a good idea in theory, but in reality causes me countless loss of hours and sanity. It's a simple math software that requires you to get 2 or 3 questions correct in a row to pass a lesson. This doesn't seem like much, but once you consider the factor that missing a question, causes you to miss the current question, AND the question you previously answered CORRECTLY, it's very easy to get annoyed. To me, this makes no sense at all, who's brilliant idea was it to say, "Hey, how about if somebody get's a question wrong, lets not only take away the point for that question, lets take away the point from the previous question too!" Anybody who doesn't have the patience of God himself will fall victim to this site's evil trap. The only use for this is for lazy teachers and college professors that don't make their own work.

Date of experience: January 22, 2017
Washington
1 review
4 helpful votes
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Aleks is $#*!
January 20, 2017

Strait up bad. I was forced to do this. I quickly did it, and i would not suggest it to others. Warning

Date of experience: January 20, 2017
Florida
1 review
8 helpful votes
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DEGREE KILLER
January 19, 2017

I am taking the same math class for the third time now at my college and even though i didn't try the as hard as I should have the first two times. Now i have sacrificed work and a great deal of social life not for every class but particularly math but it never changes with this bull$#*! program. My last math teacher even told me behind closed doors that Aleks is just someone making money and it is the most unorganized time consuming thing ill EVER do in college. I am 21 with what i consider a very open personality and a great deal of psychology but Aleks has led me to the point where I've thought about suicide and because i can't pass this monkey $#*! of a program that's supposed to "help me understand math better" whats the point wasting money on a degree? Aleks is literally a trap to catch people who don't comprehend math as well as others and just leave those people like me to burn in hell. Lastly, I finally see why our education system is corrupt and Aleks is just another factor into that equation.

Date of experience: January 19, 2017
Texas
1 review
8 helpful votes
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I hate it
January 16, 2017

Because its a waist of time. We do aleks to prep for a test, when we should be reviewing for it not getting random questions we dont understand.

THIS IS A WAY TO GET STRESS

Date of experience: January 16, 2017
Connecticut
1 review
15 helpful votes
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Actual review
December 29, 2016

As a student forced to do Aleks, I'll say it straight out. Aleks sucks. I don't know if I can speak for everyone, but most of the teachers in my school use this as the only learning tool. The starter examples they use are easy to do, then they give you a question WAY harder than the example. The explanations are NOT clear. I have to constantly go on Khan Academy for help. Also, my teacher isn't good with computers. My $#*! keeps saying that I can't take quizzes or Knowledge checks because I have "limited access". Wtf, Aleks? Are you that autistic? Can you not at least make it easy for the teachers to grant access to that? All the other students can access theirs.

Lastly, I can speak for everyone here, nobody likes Aleks. Your program sucks. Students don't like it. Literally, every student in my school hates it.

Date of experience: December 29, 2016
Pennsylvania
1 review
17 helpful votes
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ALEKS SUCKS BALLS
December 22, 2016

THIS WEBSITE IS $#*!ING TRASH. EVERYTIME I GET ON ALEKS I FEEL LIKE IM TRAPPED INSIDE OF A CONCENTRATION CAMP. ALSO I BROKE 17 COMPUTERS IN MY CAREER OF USING THE ALEKS WEBSITE. THOSE 17 COMPUTERS COST OVER 10K! NOW I AM IN DEBT AND MY MOTHER ISNT TALKING TO ME ANYMORE :( AND MY GRANDMAN TOLD ME TO BURN IN HELL. AND FINALLY THIS WEBSITE GAVE ME CANCER. RIP ME. BTW MERRY CHRISTMAS EVERYONE AND HAPPY HANUKKA! HAVE A NICE LIFE :)

Date of experience: December 22, 2016
Florida
1 review
4 helpful votes
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All this site does is give you hard problems that you don't understand. Kahn Academy is better than this site.

Date of experience: December 16, 2016
New Jersey
1 review
12 helpful votes
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The worst "learning" program to ever come to existence. Unfortunately, my chemistry professor thought it was necessary to remove the old system and replace it with ALEKS. And let me tell you, that was by far the worst mistake he ever made. It's just flat-out tedious, with an endless supply of questions for each topic. And if you make a mistake, rather than being forgiven, you lose a point in your progress bar and start over. Now think about that times 250 or how much you gotta do. That's not even the worst part, either. At some points, you get a "Knowledge Check" which just sends you right back where you left off before wasting your time on learning pointless subjects. You can't avoid this option, either. It's as if the program doesn't want you to succeed. And thanks to this, I'm not succeeding. The deadline is on the rise and I'm forced to set back important matters to finish this, even though it seems impossible at this point. What an incredible waste of money; it doesn't help you learn anything in class, and just adds more weight to your shoulders. Good luck if your professor announces this in class, because you're in for one hell of a ride.

Date of experience: December 11, 2016
New Mexico
1 review
6 helpful votes
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HORRIBLE
December 8, 2016

This is THE WORST "learning" program in all my years of schooling. HORRIBLE technique, information that is NOT learned in class WHATSOEVER. This is just another attempt for a company to make money off students and pass off responsibility of instruction FROM an instructor and to a worthless computer program. WORST EVER!

Date of experience: December 8, 2016

About the business

Provides a complete web based educational environment for K-12 and Higher-Education mathematics, accounting, statistics, and chemistry.


aleks.com
Founded in 1916
Irvine, CA, United States
+183