The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.
This summary is generated by AI, based on text from customer reviews
As a 9th grader who's been using ALEKS since 6th grade, I have to say that it is a horrible program. I'm working hours and hours on problems. The knowledge checks they give are also incredibly stupid! When you get one of them wrong, it adds to the massive amount of problems you need done. Giving you MORE problems! It is very stressful. If I can already go back and review older topics, why do I need the knowledge check to just give me more work? Also when you get a problem wrong in ALEKS it takes away the ones you've done right and you're forced to start over. I hope the creators of ALEKS see this and know that I sincerely hate their program, and do not encourage others to use it.
I am a considerably intelligent 6th grader, I have had my share of crapping teachers and software programs in my learning carrier. None areas bad as aleks.com I do not even get graded for it and my mother forces me to stay inside and work on this horrid site I honestly wish the developers would get charged with the "virtual abuse" if you ask me.
What's the point of a knowledge check so often on topics I just did?
This is the worst online hw website I've ever used please just let me do the freaking assignments and move on with my life. What kind of psychopath created this.
I've used Wiley plus, connect, Pearson, some other stuff I forgot about and nothing fills me with rage the way Aleks does.
Proofs and trig are the absolute worse of this, it should literally go burn itself right now $#*! you aleks and your $#*!ty problems. Spell aleks right $#*!
This is such a piece of trash, that i cannot fully describe to you how much of a waste of your time and money this is. It supports made up claims, and educates you on bull$#*! nonsense. You will never use any information you learn in real life because they have created there own way of doing math. If you wish to learn the truth you must first understand that before humans the concept of math did not exist. Humans created math to measure and perceive the world around them. The creators of alek's perception of math is ignorant and fictional. TRUTH SEEKERS AND SCHOLARS BE WEARY OF THE SPREAD OF MISINFORMATION.
I hate aleks so much! DON'T LEARN ANYTHING! Don't do it! Aleks is the worst. Paper and pencil is more effective!
Aleks is a stupid site and is the cause of me failing math and id rather suck off steven hawking than doing aleks.
This website is absolute $#*!. It doesn't teach you anything, and most teachers make your points on Aleks over half your percentage grade. One star is being too nice.
Why was it created Mc whatever your name is. It is a dumb site that only schools like which sucks. Almost everyone is with me on this. CAN ALEKS GO AWAY?
This is me being as nice as I can. ALEKS is a complete waste of time. If you're the creator of this webpage, I hope your life is as unpleasant as you are. If you're a teacher that makes his/her students use this program, I don't have you and I already despise you with a burning passion. ALEKS is like an abusive relationship. It doesn't help you at all and once you're through with it you'll be running around praising whatever deity you worship. The best advice I can give to teachers who are even considering considering using the rage-inducing program, is DON'T. EVERYONE WILL HATE YOU
Who on earth thought this site was an actual good idea? The inteface doesn't make any sense, the site gives you wrong answers even if you put in the right ones, it's menial and slow, and honestly not worth the domain it has chosen as its lair.
The creator of this site is named Jean-Claude Falmagne. A. K. A Satan.
This site causes stress on sunday nights and when I write the correct answer it says its wrong. This site is a piece of shiz
RUN WHILE YOU STILL CAN. THERE IS NO DESCRIBING THE AGONY OF THIS PROGRAM. IT DOES NOT TEACH, IT SENDS YOU BACK UNNECESSARILY. ITS THE NEVER ENDING STORY FOR STUDENTS, BECAUSE ALEKS WILL NEVER LET YOU LEAVE. ITS THAT CRAZY PARENT WHO CHAINS THEIR CHILD IN THE BASEMENT SO THEY CANT GET AWAY. STAY FAR FAR AWAY.
How do you people sleep at night running a site like this?
Do you feel good about defrauding and extorting students?
I gave it two stars because you actually DO learn the concepts but only after hours spent on one 5-question topic that wont let you move on because you keep misplacing a sign or number on the last problem. Professors now use this as an excuse to barely teach you. My professor runs through his notes, takes no questions, and says to check ALEKS for any issues you have as he leaves a trail of smoking footprints out the door. ALEKS has bad explanations that often skip steps that the site randomly deems menial for some reason then suggests you ask your professor for anything in-depth you need explained. It's required in all math courses now also.
Also: Nothing, and I mean NOTHING, is more infuriating then ALEKS MAKING you move on when youre not getting a topic. At least give me the option to continue trying, coming back to it later means I just forget more.
Its just so annoying It really doesn't help anything I still have to do it every week and its just lots of stress because I don't have time for this I'd rather be doing 30 problems a day then this stuff
I would rather be in a f#cking gas chamber then doing this sh! T aleks is the definition of communism, Natism racism. It is the most $#*! website ever. It has ruined my f#cking math class forever and my math teacher who is forcing us to do it needs to s#ck on a D! Ck and Get Burned to death i would rather be dead then do this sorry excuse of a f#cking website worst website in the word goes to aleks
It's a garbage program made by an 85 year old professor who hasn't been in school for 65 years. His name is Dr. Jean-Claude Falmagn. I wish the worst of the worst on you, Dr. Jean-Claude Falmagn. I would happily rejoice if you got slowly murdured with a butter knife while somebody was slowly ripping your finger nails and teeth out with a set of old, rusty pliers, while someone else was ripping your lips off and whipping you with a whip that had a steel spike at the end of it.
Answer: Because the ALEKS program is literal hell and we people are just showing our hatred for it
Answer: Most likely.
Answer: Yes deal with it
Answer: Because people want to commit suicide in an original way, and ALEKS is the best way.
Answer: I don't think so but believe me a class action suit would be an improvement
Answer: I paid over $150 for this sumbi**h, I expect it to work
Answer: No i do not think the website owner has issued one but I think the feelings for aleks would be "down the toilet"
Answer: I realize this reply is very late but in case for anyone who needs it: -Let's say you're learning how to use long division. They have 3 questions in it. You master the first one, then go on to the next one. You get the second one wrong, guess what? They punish you and take back your first answer so now you have to answer it again. -How fun! And don't forget the useless knowledge checks!
Provides a complete web based educational environment for K-12 and Higher-Education mathematics, accounting, statistics, and chemistry.