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Mc graw hillReviews 1,892

1.4
aleks.com

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Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
434
value
448
shipping
312
returns
317
quality
455

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Arizona
1 review
2 helpful votes
Follow Tommy D.
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This website claims that they will help you succeed: however, its the complete opposite. Aleks will make you spend hours just to complete a certain amount of topics. They also make you learn about 25 different topics each week and it just gets tougher and tougher. Terrible Website would not recommend.

Date of experience: October 9, 2020
California
1 review
1 helpful vote
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This is the WORST website I have ever used for chemistry in my life. NO TEACHER SHOULD EVER USE THIS, I know exactly how to do these problems and am in upper division science classes yet this program will take away points for getting. ******* off. ANY other site would be better than ALEKS.

Date of experience: October 8, 2020
Colorado
1 review
2 helpful votes
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I'm mad
October 8, 2020

You know for being a site that's supposed to "help" students you sure deteriorate our confidence and make it so that your programs are rigged so we don't pass anything so no I'm not happy about your service and I think your corporation is a total joke so have a nice day

Date of experience: October 8, 2020
Washington
1 review
1 helpful vote
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This "learning" tool is a nightmare. As a parent, this gives me frustration my child. How is my kid even supposed to learn any topic with the lousy explanations it gives. Even worse, this website seems to punish and actually impairs learning. My kid is so frustrated with website because it's impossible to get through any module. With COVID-19 shutting public schools down, distance learning is that much harder and this website does ZERO to help with any learning. I wish I could give it a zero stars rating. Worst website ever for a child to use. Wish I could get my money back.

Date of experience: October 7, 2020
Illinois
1 review
5 helpful votes
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So help me god
October 6, 2020

I have developed anger management issues due to the ALEKS trigonometry course. The log-in page describes the site as "life-changing." I can attest to this, but not in a positive way. The only mildly amusing thing about this website is the message you get when you complete a lesson- a cartoon bear at a flowery window sill saying some variation of "R A V I S H I N G!" Is what I am met with after suffering through each living hell of a topic. The bear does not understand the thorough and complete suffering that ALEKS puts me through each math class.

Oh, and not to mention the knowledge checks! You've put in the time to learn all of these topics. You have poured your blood and tears into every problem, spend hours staring into the pixellated realm that lies before you, searching your mind for answers, and pushing past all of the orange "try again" boxes that jeer and taunt you.

And all for nothing.

Do you REALLY know how to apply a sinusoidal function to real-world problems? No, you don't, so go relearn half of what you've done. Do you really know yourself? Do we really know anything in this unending universe which reaches infinitely far beyond our mortal grasp? Do we know anything?

Congratulations, I just had an existential crisis over a trigonometric graph.

Tl; dr: Please. I beg of you. Do NOT even ATTEMPT to use this website if you have a history of anger issues.

Date of experience: October 6, 2020
Colorado
1 review
1 helpful vote
Follow Leanore M.
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Worst Website Ever
October 6, 2020

Nothing on the website has been consistant with any lectures. It is inconsistent with what it considers to be a significant digit and it isn't consistent with how many digits should be included. It will mark an answer as wong and then show the exact same answer as being the correct one. If you get an answer wrong it undoes your progress so you can be stuck in a loop for hours. One week you'll have 2 topics and the next you will have 24. If you struggle it doesn't have the resources to help improve and it doesn't allow you to skip to a topic you could actually do. The periodic table is pretty much completely useless as it doesn't list the categories that it asks questions about and it only shows the element names if you click on them so unless you know every chemical symbol the table is useless. And they charge almost $100 for this. Worst online program I have ever used.

Date of experience: October 6, 2020
New Mexico
1 review
1 helpful vote
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Before I write my review I want to preface that my iq is 130+ and I am, likely, smarter than you. Aleks is a website designed for review and does not support actually "learning" math in any way. It's a low IQ way of teaching kids math. I'm using it for pre-calc and I can say for sure that I haven't learned anything at all. All college professors or teachers who make their students do Aleks topics in bulk are and should feel disgraceful. This is probably one of the worst things ever to happen. If you're at least above highschool math level, this website will probably only make you stupid. There are a few rare geniuses who will actually be able to learn, but the amount of time investment needed to actually learn is far too great to be worth it. They should opt to simply show you videos or pictures of example problems rather than trying to write the whole thing without the use of those two. Each topic(depending on the difficulty) can take an hour or more to complete. It's like a negative learning reinforcement process where instead of being rewarded for learning, you lose a little more of your sanity due to the realization that you need to study that thing. If you're taking college level math or above don't use this website. Ngl I tried to make this somewhat coherent, but I lost the will to live when my instructor reset over 100 topics or 100+ hours of work and told me to redo it or I'll get a C. If you like this website, you are failing to understand that perspective of an actual human being that is trying to learn. Using this website broke my will to live and I may never recover. If you have to use the phrase "it's not that bad" when there are better and possible alternatives, you are advocating for an inferior learning experience and you have lost all my respect in the education field.

Date of experience: October 6, 2020
California
1 review
1 helpful vote
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YOUR WEBSITE SUCKSSSSS
October 6, 2020

This website glitches for me and it states the correct answers as the incorrect ones. I do not recommend using this for your kids or your math class.

Date of experience: October 6, 2020
Colorado
1 review
0 helpful votes
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Chemistry
October 5, 2020

Because of Aleks I didn't have time to actually study the textbook thus I failed chemistry hard. I retook it somewhere else and passed with an A because I actually had time to study.

Date of experience: October 5, 2020
New Jersey
1 review
1 helpful vote
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Aleks $#*!ing sucks. I'm a student using this and it's horrible. $#*! the creator of this and I hope the creator gets cancer and dies.

Date of experience: October 5, 2020
Washington
1 review
0 helpful votes
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Not a good use of time
October 3, 2020

I have to use this software for a college chemistry course. It takes up a great deal of time but does not seem to offer much in return. As a comparison I have used pearson's mastering physics and engineering and as annoying as those programs are the question bank is better and actually leads me to conceptual learning. I feel like aleks actively keeps me from learning as it ties up an extraordinary amount of my time. Time that could be spent reading the book and doing those problems or watching videos lectures that would help me conceptually more than the rote learning aleks seems to employ. I think as far as time versus learning aleks is the worst choice. As others have pointed out because of its point deduction system it does feel like you are being punished when you make a mistake. It also does not differentiate between a sig fig error and a total failure to understand the problem. I would also mention that aleks' sig fig rules are wrong. It if it asks for 2 sig figs and you write 130 it will flag that as 3 sig figs despite a trailing zero not being significant. Not to mention I have to pay for the dubious honour of being harassed by an AI. Like others have said avoid at all costs the problems in text books are better.

Date of experience: October 3, 2020
Colorado
1 review
2 helpful votes
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I HATE IT
October 2, 2020

I am a student using this website and I am gonna lose my mind. It give you knowledge check every minute and they are meaningless. If I fail one damn question I have to redo the entire thing. The knowledge checks are the most pointless thing and I could literally kill this website if I had the chance it'd be so easy. Just BURN IT PLEASE it frustrates me to the max and meaning absolutely nothing to my education except something that makes me want to commit arson. Thanks, and hey teachers? DON'T USE THIS TERRIBLE AND PATHETIC EXCUSE OF A WEBSITE FOR EDUCATION! 1

Date of experience: October 2, 2020
Ohio
1 review
11 helpful votes
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NEVER USE THIS PROGRAM
October 2, 2020

This program offers no beneficial learning strategies and will never match with what is expected of any student in their respected class. Overall, the amount of time it takes to solve each problem compared to the learning achieved is pathetic. Any professor requiring the use of this program is ignorant and does not deserve a teaching position. All I have to say is good luck if your hand is forced into using this program.

Date of experience: October 2, 2020
Texas
1 review
2 helpful votes
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Terrible
October 1, 2020

This website is the equivalent of a vaccine. It gave my son jimmy autism. Now he cant even speak. Unless yall want yalls kids to have it to DO NOT allow them to use it, period!

Date of experience: October 1, 2020
Nevada
1 review
1 helpful vote
Follow aleksgood k.
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Ok so to compare aleks to 2017 logan paul was bad but only a littel pain will be caused by watching logans cancer. But aleks an hour of aleks alot of pail will be made like me snaping my neck or me slaming my head throw the nearest wall or grabing a giant rock and eat it but all in all i would rather watch ALL OF 2017 LOGAN PAUL then do an hour of aleks thank you

Date of experience: October 1, 2020
Virginia
1 review
3 helpful votes
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I don't understand why every math teacher insists on using this site when every kid swears they hate it. Like if you want a kid to learn, make it fun and interactive but with ALEKS every kid hates it so they're just gonna keep half asleep chugging their way through it. Also kids are more compelled to learn and actually study after when you give them 10 minutes of work because it doesn't overwhelm them, but with ALEKS just the knowledge check takes multiple hours to do. Another thing ALEKS does that is horrible is how it barely repeats anything. It's to the point where if your lucky you will get 5 questions relating to the same topic in a row. Sorry for the book but like using this site makes me hate my life :/

Date of experience: September 28, 2020
Utah
1 review
9 helpful votes
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Have been using it for years and it only benefit is that it *sometimes* lets you take pre-tests which can help speed your progress but other than that its pretty awful. Not friendly to the user and is nearly impossible if you have more than 4 courses and a human amount of motivation. Answers can be wrong or unexplained, tests tend to ask for questions significantly different and more difficult than the taught questions. People in videos often tend to have awful mic quality (or don't know how to use one) to the point where I've had the site muted for years.

Date of experience: September 28, 2020
Colorado
1 review
16 helpful votes
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Made me start smoking again
September 27, 2020

I had quit smoking for over two years now. Picked it up back up, during a respiratory disease pandemic because I just can't handle the stress that this thing is constantly loading onto me. Everything about this website seems like it's designed for sadism. I can't wait until this horrible thing is out of my life for good. Nicotine withdrawal won't even be able to compare.

Date of experience: September 27, 2020
California
1 review
2 helpful votes
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Aleks $#*!ing sucks
September 25, 2020

This website doesn't teaches me anything besides teaching me how to be stress out and banginhg my head on the wall. Doesn't explain $#*!ing anything when I get a question wrong. Doesn't deserve any stars.

Date of experience: September 25, 2020
Ohio
1 review
4 helpful votes
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ABSOLUTE CRAP
September 25, 2020

I have been using ALEKS for my math class in 8th grade. I've only used it for a week, and I've come to the conclusion that it is AN ABSOLUTE PIECE OF CRAP AND A WASTE OF TIME! Every time you get a question wrong, it brings you back to another one that you also got wrong, and it just keeps doing that until at a certain point it suggests that you try another topic. I personally don't think that it explains the topics well, and I think that it is a huge waste of time and I would not recommend using it. But, if you do decide to use it, that's gonna be your own funeral to attend.

Date of experience: September 25, 2020